Published by Bill Dirkes

contact QuickEM Chat with our AI-based QuickEM Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with QuickEM?



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Why chat with our AI QuickEM Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of QuickEM.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Recommended to any med student or resident working in the ED.holy smokes....I just downloaded and am So stoked to have this resource - thank you!Very helpful app.. great for interns..Great app, but optimize more for android..As a new paramedic, one of the most helpful apps on the market.

2. Some content are not always uptodate as everything in medicine but great effort.Trying to unlock with purchase but keeps saying transaction declined regardless of what card I usePlease add more topics and medicine.

3. Its time consuming to pick a general topic then drill down by selecting differentials.Some flow charts/algorithms are unreadable.

4. Otherwise, great appAmazing content.

5. Content is clear but inadequatePhenomenal for quick reference during EM rotations.

6. Boxes in white with ? white texting.

7. Wish it was easier to navigate.

8. Example being the NRP.

Steps to Troubleshoot & Fix QuickEM Issues

1. Fix QuickEM Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart QuickEM: Restarting the app will resolve most errors.
  2. Update the QuickEM App. Here is how:
    1. On Android goto PlayStore » Search for "QuickEM" » Open QuickEM » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for QuickEM » click "UPDATE".
  3. Clear QuickEM app cache: Clearing cached data will force your app to retrieve the latest data directly from QuickEM servers.
    1. On Android, goto Settings » Apps » Select "QuickEM" » click Storage » click "Clear Cache".
  4. Check QuickEM app permissions. If any of these permissions required to use your device's features are disenabled, QuickEM might not work.
  5. Uninstall and reinstall QuickEM. If nothing else has worked, completely uninstall QuickEM then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing QuickEM not working


2. Fix QuickEM Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make QuickEM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to QuickEM not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, QuickEM may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!