Contact Stark Library Customer Service

Why should I report an Issue with Stark Library?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Stark Library to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Thank you!I can't download the app... Anybody else having issues?I'm always going to be a fan of the Stark County Library app.A library of plus quality!People are very helpful.love the libraryLove it so far! This app makes it super easy to find and reserve books, check my holds, and even replaces my library card straight from my phone.

2. All I keep getting is a 'sorry something went wrong please cancel/retry....and there's no use retracing 🙄🤬Downloaded specifically for the digital library card, but the app itself is a wonderful resource.

3. Doesn't even attempt to log in.For the last couple years I've given this app a 5 star review but for the last couple months it hasn't been working right at all.

4. Books I plan to read in the future, but am not quite ready to put on hold...App isn't working right.

5. It will appear they don't have the item, and then I might accidentally discover it on a visit to one of the branches.

6. The Search engine seems a little off ..Sometimes I search for an item.

7. Overall, I like being able to manage my account via this app.

8. Being able to pick and choose would be a plus.

9. You can renew 1 item or all in a category.

10. I also think a wish list option would be a good addition.

11. Now I can't even sign in or anything, let alone actually read a book.

1. Fix Stark Library Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Stark Library: Restarting the app will resolve most errors.
2. Update the Stark Library App. Here is how:
   1. On Android goto PlayStore » Search for "Stark Library" » Open Stark Library » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stark Library » click "UPDATE".
3. Clear Stark Library app cache: Clearing cached data will force your app to retrieve the latest data directly from Stark Library servers.
   1. On Android, goto Settings » Apps » Select "Stark Library" » click Storage » click "Clear Cache".
4. Check Stark Library app permissions. If any of these permissions required to use your device's features are disenabled, Stark Library might not work.
5. Uninstall and reinstall Stark Library. If nothing else has worked, completely uninstall Stark Library then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Stark Library not working

2. Fix Stark Library Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Stark Library be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Stark Library not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Stark Library may not be able to connect to the Internet when running in the background.