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1. Feliz díaEl servicio siempre está caidono funcionan las citas virtuales y lo remite a la app de Medicips nisiquiera abre cuando uno la descargaTan mala como el servicio tan nefasto de esta eps, lo peor que existe!Me hicieron descargar la app para pedir las citas, pero no sé puede.

2. El sistema NUNCA está disponibleNo se encuentran los documentos a la hora de descargar los certificados de afiliación a dicha EPS , además presenta caídas constantesHa sido una verdadera tragedia tratar de comunicarme.

3. Estoy desde, Dic de 2021 tratando de conseguir citas con medicinas general e interna y nada.

4. Voy a quejarme a la Supersalud a ver si les ponen orden.

5. Pesima experiencia.

1. Fix Coomeva EPS Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Coomeva EPS: Restarting the app will resolve most errors.
2. Update the Coomeva EPS App. Here is how:
   1. On Android goto PlayStore » Search for "Coomeva EPS" » Open Coomeva EPS » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coomeva EPS » click "UPDATE".
3. Clear Coomeva EPS app cache: Clearing cached data will force your app to retrieve the latest data directly from Coomeva EPS servers.
   1. On Android, goto Settings » Apps » Select "Coomeva EPS" » click Storage » click "Clear Cache".
4. Check Coomeva EPS app permissions. If any of these permissions required to use your device's features are disenabled, Coomeva EPS might not work.
5. Uninstall and reinstall Coomeva EPS. If nothing else has worked, completely uninstall Coomeva EPS then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Coomeva EPS not working

2. Fix Coomeva EPS Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Coomeva EPS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Coomeva EPS not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Coomeva EPS may not be able to connect to the Internet when running in the background.