Contact Fitdays Customer Service

Why should I report an Issue with Fitdays?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ICOMON to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Fitdays, the painstaking effort of ICOMON's App development team which integrated more than 30 years experience of the weighing measurement industry, the App has been upgraded iteratively for more than 5 years in the Big Health Data.

2. Verified by more than 3 million users worldwide, it has a variety of scientific models which could match different regions and ethnic differences more accurately.

3. Fitdays provides the faster and more accurate insight into body compositions, and helps with health management for better life.

1. At least give the option in the app to manually enter the data if you're not going to make it work or give helpful advice to try to make it work.USE A FAKE GPS IF YOU VALUE YOUR PRIVACY!!! I liked it when it only required Bluetooth, but now that it won't work without GPS turned on, I will uninstall and weigh the old fashioned way.

2. The scale seems great, but I don't like the app because location is required for it to work, and there needs to be a way (or an easier way?) to go back and look at all previous stats.

3. I'm going to return the scale and look for something more consistent.Works. Seems like a great app.

4. However since the app seems to completely 100% crash several times a year but most I can go back is maybe 2 months and sometimes just a couple of weeks.... which, as any fitness expert will tell you,n is not sufficient time to make real lasting changes.

5. 🤬Love it using it for over a year, 11/21 sends info to my phone and to an app on my phone also that monitors activity and all the things this app has.

6. Going back to a basic phone!My additional start date on weight loss and fitness goals was approximately a year ago.

7. Contact customer service for assistance because scale itself will capture the data but doesn't sync.

8. Easy to use.So I thought this would be cool because it connects to the scale to automatically put your weight in and it keeps a diagram.

9. The app and scale connected well, easy setup, no issues since the crashing issue was fixed.

10. Seems like just the bluetooth should do it but I fuess you can't sell my info without having it all.

11. When it works it's full of great info and I'm super excited to use it but it hardly ever connects.

1. Fix Fitdays Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fitdays: Restarting the app will resolve most errors.
2. Update the Fitdays App. Here is how:
   1. On Android goto PlayStore » Search for "Fitdays" » Open Fitdays » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fitdays » click "UPDATE".
3. Clear Fitdays app cache: Clearing cached data will force your app to retrieve the latest data directly from Fitdays servers.
   1. On Android, goto Settings » Apps » Select "Fitdays" » click Storage » click "Clear Cache".
4. Check Fitdays app permissions. If any of these permissions required to use your device's features are disenabled, Fitdays might not work.
5. Uninstall and reinstall Fitdays. If nothing else has worked, completely uninstall Fitdays then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fitdays not working

2. Fix Fitdays Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fitdays be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fitdays not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fitdays may not be able to connect to the Internet when running in the background.