Published by TRX20CLOUD

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Why should I report an Issue with TRX20?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TRX20CLOUD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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TRX20 Customer Insights

1. Many time I reinstall but still not workingStill trying to sign in even with a good network connection it keeps telling me connection failedsir app continue in server error i cannot login into my account due to server error from last seven days I need your support please solve problem my login id asad22Service not available ......they ran away with my 40trx ...woff I didn't invest more.This app is not paying anymore since last 2 weeks, Plz do not invest your money, it's a wastage of time.Please do not instal and dont invest single trx on this app is a a big scam after deposit not login option cheaper cheaterIt is too good app.

2. You'll never see any of it again.The app is Not working at all It keeps on showing "server connection failed"I lost more then 600 TRX in this fake platform.

3. Now I always get "Server Connection Failed" message.

4. Their servers have been shut down when it comes to trying to withdraw, but they can miraculously still take your deposit.

5. Do not invest in any of these schemes/platform.Because still not working .. why what happened I don't know .

6. Don't waste your time or money on this app.

7. All such platform with TRX are fake.

8. This app worked for about a week after I installed it.

9. This is totally fake.

10. Apparently this app is shut down.

11. Now it does not work.

Steps to Troubleshoot & Fix TRX20 Issues

1. Fix TRX20 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TRX20: Restarting the app will resolve most errors.
  2. Update the TRX20 App. Here is how:
    1. On Android goto PlayStore » Search for "TRX20" » Open TRX20 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TRX20 » click "UPDATE".
  3. Clear TRX20 app cache: Clearing cached data will force your app to retrieve the latest data directly from TRX20 servers.
    1. On Android, goto Settings » Apps » Select "TRX20" » click Storage » click "Clear Cache".
  4. Check TRX20 app permissions. If any of these permissions required to use your device's features are disenabled, TRX20 might not work.
  5. Uninstall and reinstall TRX20. If nothing else has worked, completely uninstall TRX20 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TRX20 not working


2. Fix TRX20 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TRX20 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TRX20 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TRX20 may not be able to connect to the Internet when running in the background.

Reported Issues