Contact Echo112 Customer Service

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1. Not on the horseI hate this app! Even the colors are crazy for such an app.👍Everything looks great however my phone is password protected an alarm will only go off when I go into the emergency room that's not going to help me beforehand by the time I get to the hospital it could be too late this needs to change there needs to be away to put the app on the lock screen.Very user friendly and a very important app!All the fields were great with the ability to enter health information for emergency situations.

2. The idea is good but if anyone finds the phone on you in an emergency, they need to see this symbol.I uninstalled this app because it doesn't allow me to put in my medications individually.Too difficult to enter DOB if born before 1980.I would like to be able to scan in my health insurance cards.

3. The biggest problem is that the emergency phone number defaults to 112 and can't be changed if you're in a country that doesn't use that emergency number.

4. Not sure, it seems okay but does not put the symbol on the locked screen, will try again before I may have to remove it.

5. If you're in the EU then this would be great.Thought the App would be nice, but the Calendar used to set your Birthdate is Horrible and I Unistslled the App.

6. I ride a horse and I want all my information on me.

1. Fix Echo112 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Echo112: Restarting the app will resolve most errors.
2. Update the Echo112 App. Here is how:
   1. On Android goto PlayStore » Search for "Echo112" » Open Echo112 – Medical ID » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Echo112 » click "UPDATE".
3. Clear Echo112 – Medical ID app cache: Clearing cached data will force your app to retrieve the latest data directly from Echo112 servers.
   1. On Android, goto Settings » Apps » Select "Echo112 – Medical ID" » click Storage » click "Clear Cache".
4. Check Echo112 app permissions. If any of these permissions required to use your device's features are disenabled, Echo112 might not work.
5. Uninstall and reinstall Echo112. If nothing else has worked, completely uninstall Echo112 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Echo112 not working

2. Fix Echo112 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Echo112 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Echo112 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Echo112 may not be able to connect to the Internet when running in the background.