Published by EASL

contact iLiver Chat with our AI-based iLiver Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with iLiver?



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Why chat with our AI iLiver Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of iLiver.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. but unfortunately, this app crashes every time i open it.im using pixel with android version 9.

2. it would be helpful! waiting for improved compatible updated version of iliver.Worked perfectly until recently.

3. please fix it.Used to be a great app, but now it stopped working at all and freezes whenever I try to open it (oneplus 6)Very good app.

4. kindly fix the bigs and crashes for android 9.

5. After an update on my Google pixel 3 xl, the app keeps crashing.

6. being interested in hepatology, this app is worthy to read.

Steps to Troubleshoot & Fix iLiver Issues

1. Fix iLiver Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart iLiver: Restarting the app will resolve most errors.
  2. Update the iLiver App. Here is how:
    1. On Android goto PlayStore » Search for "iLiver" » Open iLiver » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iLiver » click "UPDATE".
  3. Clear iLiver app cache: Clearing cached data will force your app to retrieve the latest data directly from iLiver servers.
    1. On Android, goto Settings » Apps » Select "iLiver" » click Storage » click "Clear Cache".
  4. Check iLiver app permissions. If any of these permissions required to use your device's features are disenabled, iLiver might not work.
  5. Uninstall and reinstall iLiver. If nothing else has worked, completely uninstall iLiver then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing iLiver not working


2. Fix iLiver Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make iLiver be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to iLiver not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, iLiver may not be able to connect to the Internet when running in the background.

Reported Issues

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