Contact Meu SUS Digital Customer Service

Why chat with our AI Meu SUS Digital Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Meu SUS Digital.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I can't take my COVID 19 vacine proof.I want to thank you for those people that work in the SUS and really help people!!! I was lucky to find such a person when I had issues that was needed to be validated so quickly.Kinda ok, looks like there's still a lot of info missing, but at least the covid stuff works flawlessly,All services needed are avaliable and presented in a proper way.

2. I'm traveling today and don't know even if i will be able to board the plane if i don't prove my vaccination status! #disappointedI tried to log in now and there's an error message.

3. The error message was displayed for any certificate language.Fast, clear and extremely useful.

4. I cannot login into the system, error message "try later" during the whole week.

5. All the shots uploaded immediately and we can generate a PDF version of it to use offline.App seems nice, but it doesn't work.

6. My second Covid19 dosis is not displayed, therefore, i cannot generate the international version of it.

7. Very good!I was not able to download a vaccination certificate in pdf format.

8. So far I have used only to generate the COVID vaccination certificate.

9. It was meant to help people but the only thing it's doing is to cause trouble.

10. I generated my vaccination card within a second.

11. Friendly, clean and clear to use.Please i need help.

1. Fix Meu SUS Digital Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Meu SUS Digital: Restarting the app will resolve most errors.
2. Update the Meu SUS Digital App. Here is how:
   1. On Android goto PlayStore » Search for "Meu SUS Digital" » Open Meu SUS Digital » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Meu SUS Digital » click "UPDATE".
3. Clear Meu SUS Digital app cache: Clearing cached data will force your app to retrieve the latest data directly from Meu SUS Digital servers.
   1. On Android, goto Settings » Apps » Select "Meu SUS Digital" » click Storage » click "Clear Cache".
4. Check Meu SUS Digital app permissions. If any of these permissions required to use your device's features are disenabled, Meu SUS Digital might not work.
5. Uninstall and reinstall Meu SUS Digital. If nothing else has worked, completely uninstall Meu SUS Digital then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Meu SUS Digital not working

2. Fix Meu SUS Digital Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Meu SUS Digital be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Meu SUS Digital not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Meu SUS Digital may not be able to connect to the Internet when running in the background.