Published by Daniel Taparelli

contact Big Word Chat with our AI-based Big Word Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Big Word?



characters left:

Why chat with our AI Big Word Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Big Word.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact Big Word image 1   contact Big Word image 2


What users are saying

1. (Not everyone is fluent in written language.)love the matrix style could be grate but lower case letters like y are cut off in a three letter word like Boy, however on longer words, letters seem to be raised center and not cut off also i dont like how i have to change style everytime and reenter text each time app is closed lastly it is not possible to display a clean full screem w/o time etc on the topAwsome easy to use.

2. Wish it would lock the Style setting when changing from portrait to landscape but it's just what I wanted, otherwise.Almost there, but lacks a screen rotation feature.

3. To show in landscape you have to go enable automatic screen rotation in system preferences (I keep it off normally because it's a PITA to have the screen rotate when I don't want it to).Fairly easy to use.

4. Current set up creates clunky IRL conversations (i use this with deaf friends) and mid-convo delays as the other person has to figure out how to navigate the message/mode screen.I like the functionality of your app.

5. The background needs to be dark at night or at a concert but the there's only one dark background option.Sometimes, it's just easier to show someone what you mean in big letters than it is to keep repeating yourself.

6. Noticed that when the phrase starts in the same two modes on the first pass only the first word gets cut off.

7. When you go into another mode such as carousel or one word I've noticed that sometimes one word will be cut off after the first pass.

8. Would be better if you could delete/edit the message from the Big screen and didnt have to return the the message/mode screen.

9. It would be better if there was text wrap, rather than having a word be split across two lines.

10. It's like you don't open your eyes quick enough to see the first word.

11. It comes in handy.Great app but only limited range of foreground and background colours.

Steps to Troubleshoot & Fix Big Word Issues

1. Fix Big Word Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Big Word: Restarting the app will resolve most errors.
  2. Update the Big Word App. Here is how:
    1. On Android goto PlayStore » Search for "Big Word" » Open Big Word » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Big Word » click "UPDATE".
  3. Clear Big Word app cache: Clearing cached data will force your app to retrieve the latest data directly from Big Word servers.
    1. On Android, goto Settings » Apps » Select "Big Word" » click Storage » click "Clear Cache".
  4. Check Big Word app permissions. If any of these permissions required to use your device's features are disenabled, Big Word might not work.
  5. Uninstall and reinstall Big Word. If nothing else has worked, completely uninstall Big Word then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Big Word not working


2. Fix Big Word Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Big Word be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Big Word not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Big Word may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!