Contact Big Word Customer Service

Why should I report an Issue with Big Word?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Daniel Taparelli to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The simplest way to turn your phone or tablet into a message banner!

2. Useful for communicating in crowded/noisy/quiet places, behind windows or just for fun!

1. (Not everyone is fluent in written language.)love the matrix style could be grate but lower case letters like y are cut off in a three letter word like Boy, however on longer words, letters seem to be raised center and not cut off also i dont like how i have to change style everytime and reenter text each time app is closed lastly it is not possible to display a clean full screem w/o time etc on the topAwsome easy to use.

2. Wish it would lock the Style setting when changing from portrait to landscape but it's just what I wanted, otherwise.Almost there, but lacks a screen rotation feature.

3. To show in landscape you have to go enable automatic screen rotation in system preferences (I keep it off normally because it's a PITA to have the screen rotate when I don't want it to).Fairly easy to use.

4. Current set up creates clunky IRL conversations (i use this with deaf friends) and mid-convo delays as the other person has to figure out how to navigate the message/mode screen.I like the functionality of your app.

5. The background needs to be dark at night or at a concert but the there's only one dark background option.Sometimes, it's just easier to show someone what you mean in big letters than it is to keep repeating yourself.

6. Noticed that when the phrase starts in the same two modes on the first pass only the first word gets cut off.

7. When you go into another mode such as carousel or one word I've noticed that sometimes one word will be cut off after the first pass.

8. Would be better if you could delete/edit the message from the Big screen and didnt have to return the the message/mode screen.

9. It would be better if there was text wrap, rather than having a word be split across two lines.

10. It's like you don't open your eyes quick enough to see the first word.

11. It comes in handy.Great app but only limited range of foreground and background colours.

1. Fix Big Word Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Big Word: Restarting the app will resolve most errors.
2. Update the Big Word App. Here is how:
   1. On Android goto PlayStore » Search for "Big Word" » Open Big Word » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Big Word » click "UPDATE".
3. Clear Big Word app cache: Clearing cached data will force your app to retrieve the latest data directly from Big Word servers.
   1. On Android, goto Settings » Apps » Select "Big Word" » click Storage » click "Clear Cache".
4. Check Big Word app permissions. If any of these permissions required to use your device's features are disenabled, Big Word might not work.
5. Uninstall and reinstall Big Word. If nothing else has worked, completely uninstall Big Word then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Big Word not working

2. Fix Big Word Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Big Word be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Big Word not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Big Word may not be able to connect to the Internet when running in the background.