Published by ColorApp Tecnologia on Oct 17, 2023

Report an issue with ColorApp.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with ColorApp?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ColorApp Tecnologia to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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ColorApp Customer Insights

1. Now you are asked to pay and still get the same amount of ads on the paid version, the app also constantly crashes.Not in englishDeveria ter a opção de salvar os tons q eu tiro foto! (E tbm uma opção p eu salvar uma fotinha minha com o look q eu montei)Não curto a última atualização, porque não tem mais a vitirne de produtos de belezaque ajudava muito.Ótima ferramenta para quem conhece sua estação.

2. Sugiro um espaço no aplicativo para montarmos a própria combinação e colocar as cores favoritas em um lugar diferente da cartela de forma a personalizar a experiência do uso do aplicativo.Tive problema inicial em comprar o Harmonia.

3. Adquiri a opção neutros e harmonia que facilita bastante a combinação de cores.

4. When the app was first released it had a lot of potential, quite fast and easy to navigate.

Steps to Troubleshoot & Fix ColorApp Issues

1. Fix ColorApp Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ColorApp: Restarting the app will resolve most errors.
  2. Update the ColorApp App. Here is how:
    1. On Android goto PlayStore » Search for "ColorApp" » Open ColorApp » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ColorApp » click "UPDATE".
  3. Clear ColorApp app cache: Clearing cached data will force your app to retrieve the latest data directly from ColorApp servers.
    1. On Android, goto Settings » Apps » Select "ColorApp" » click Storage » click "Clear Cache".
  4. Check ColorApp app permissions. If any of these permissions required to use your device's features are disenabled, ColorApp might not work.
  5. Uninstall and reinstall ColorApp. If nothing else has worked, completely uninstall ColorApp then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ColorApp not working


2. Fix ColorApp Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ColorApp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ColorApp not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ColorApp may not be able to connect to the Internet when running in the background.

Reported Issues