Published by Amil Assistência Médica Internacional S/A on Oct 22, 2024

Report an issue with Amil Clientes.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Amil Clientes?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Amil Assistência Médica Internacional S/A to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Amil Clientes image 1 contact Amil Clientes image 2

About Amil Clientes

1. Com visual atualizado e uma navegação mais fluida e intuitiva, o app tem tudo o que você precisa para usar os benefícios do seu plano (Amil, Amil Dental, Amil One e Amil Fácil).

2. Além da opção de atendimento virtual, você poderá agendar sua consulta presencial ou exames na Rede Assistencial Amil (futuramente disponível para todo o Brasil).

3. Também ficou mais simples consultar os boletos em aberto, solicitar e visualizar o andamento de seus reembolsos e encontrar os canais de atendimento e teleatendimento disponíveis 24 horas.

4. Navegue pelo mapa e trace rotas para encontrar a rede credenciada mais próxima a você: são milhares de médicos, clínicas, hospitais e serviços de diagnósticos.

5. Agora ficou muito mais simples de alternar entre seus planos, usando a barra de acesso disponível em todas as funcionalidades.

6. Na aba “Home”, ficou muito mais simples acessar as principais funcionalidades do app, ficar por dentro das novidades e visualizar avisos importantes.

7. Nossa equipe de saúde está preparada para oferecer o melhor atendimento por videoconferência, onde você estiver.

8. Visualize facilmente os "Tokens" e a "Carteirinha"; tudo para deixar seu atendimento mais seguro e ágil.

9. Com a Telemedicina Amil você tem Pronto Atendimento 24 horas por dia, 7 dias por semana.

10. O aplicativo Amil Clientes está ainda melhor!

11. Teve alguma dificuldade ao usar o app Amil Clientes?

Amil Clientes Customer Insights

1. The doctor was on time and attended me very well.Great app so far, but the interface could be better.Very usefull and easy to use.App crashes when opened.Terrible it doesn't workI've received a feedback from my review.

2. Excellent application and good navigation, with a good explanation of the content.I've just taken an appointment up to now, but it was great.

3. I don't know how to change my previous review.Ŕeally usefull, it's better than others plansnao funciona.

4. And now my request is solved.

Steps to Troubleshoot & Fix Amil Clientes Issues

1. Fix Amil Clientes Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Amil Clientes: Restarting the app will resolve most errors.
  2. Update the Amil Clientes App. Here is how:
    1. On Android goto PlayStore » Search for "Amil Clientes" » Open Amil Clientes » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Amil Clientes » click "UPDATE".
  3. Clear Amil Clientes app cache: Clearing cached data will force your app to retrieve the latest data directly from Amil Clientes servers.
    1. On Android, goto Settings » Apps » Select "Amil Clientes" » click Storage » click "Clear Cache".
  4. Check Amil Clientes app permissions. If any of these permissions required to use your device's features are disenabled, Amil Clientes might not work.
  5. Uninstall and reinstall Amil Clientes. If nothing else has worked, completely uninstall Amil Clientes then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Amil Clientes not working


2. Fix Amil Clientes Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Amil Clientes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Amil Clientes not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Amil Clientes may not be able to connect to the Internet when running in the background.

Reported Issues