Published by DPG Media Services on Dec 23, 2024

contact HLN.be Chat with our AI-based HLN.be Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with HLN.be?



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Why chat with our AI HLN.be Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of HLN.be.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Wish there was a way to disable notifications for HLN+ articles, which are pointless if you do not have a paid subscription.New app now requires email registration? Just to read a few worthwhile articles? Must gone to their head that they became a leading online news service in Belgium.

2. When reading articles, the app automatically starts playing video commercials with sound ON, taking half the available screen.Watching live is pretty cool to get news updates any time of the day.

3. Ask permission and still it doesn't work and still I have to log in each time, with the result as not working/going in to the app!Latest update requires registration and notifications now pop up twice if you clear them a little too quickly, which is annoying.

4. I just wish it supported chromecast, so I can watch it on my TV without having to cast my smartphones screenI wish I could upload a video here in this review.

5. Also, I'm still seeing toast messages after closing the app 5 minutes ago.App crashes when opening, this across 3 recent devices so it's not device related.

6. I hope it gets better with an update soon.Why am I still flooded with commercials when I have a paid subscription.

7. Temporary fix does not help, awaiting for permanent fix.The app is really good except the notifications.

8. I disable all sports notifications and I still receive notifications about sports.

9. Seems to occur mainly when having poor wifi connection in combination with loading of adverts.

10. They also put articles behind a pay wall that are just copied / translated from other sources.

11. Used to appreciate the speed of news updates.

Steps to Troubleshoot & Fix HLN.be Issues

1. Fix HLN.be Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HLN.be: Restarting the app will resolve most errors.
  2. Update the HLN.be App. Here is how:
    1. On Android goto PlayStore » Search for "HLN.be" » Open HLN.be » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HLN.be » click "UPDATE".
  3. Clear HLN.be app cache: Clearing cached data will force your app to retrieve the latest data directly from HLN.be servers.
    1. On Android, goto Settings » Apps » Select "HLN.be" » click Storage » click "Clear Cache".
  4. Check HLN.be app permissions. If any of these permissions required to use your device's features are disenabled, HLN.be might not work.
  5. Uninstall and reinstall HLN.be. If nothing else has worked, completely uninstall HLN.be then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HLN.be not working


2. Fix HLN.be Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HLN.be be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HLN.be not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HLN.be may not be able to connect to the Internet when running in the background.

Reported Issues

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