Published by Krone Multimedia GesmbH & Co KG on Oct 30, 2024

Report an issue with Krone.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Krone?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Krone Multimedia GesmbH & Co KG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Krone

1. The best stories, pictures, videos and services for Austria and over the world. The apps from krone. at are completely free of charge - download now for free!

2. 24/7 live news from the Kronen Zeitung newsroom with the fast krone.

Krone Customer Insights

1. Great app and good alerts to breaking news.Good way to get the news when overseasGood but to many adsNo settings anymore, slow...Very good infos clear languageEin Super App.. Like it sehr..😊😊😊Great info about austria in the USI always stay informed even here in FloridaSer super app Ser weltPraktisch, kurz und bündig wie immer.

2. I read this every morning here in Canada to keep up with Austrian news.

Steps to Troubleshoot & Fix Krone Issues

1. Fix Krone Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Krone: Restarting the app will resolve most errors.
  2. Update the Krone App. Here is how:
    1. On Android goto PlayStore » Search for "Krone" » Open Krone » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Krone » click "UPDATE".
  3. Clear Krone app cache: Clearing cached data will force your app to retrieve the latest data directly from Krone servers.
    1. On Android, goto Settings » Apps » Select "Krone" » click Storage » click "Clear Cache".
  4. Check Krone app permissions. If any of these permissions required to use your device's features are disenabled, Krone might not work.
  5. Uninstall and reinstall Krone. If nothing else has worked, completely uninstall Krone then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Krone not working


2. Fix Krone Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Krone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Krone not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Krone may not be able to connect to the Internet when running in the background.

Reported Issues