Published by Talent Connect Co., Ltd. on Oct 28, 2024

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iAM48 Customer Insights

1. 🇷🇺:Очень полезное приложение, я могу взаимодействовать с членами BNK & CGM48.But I have a problem is why I can't receive the notifications?It's a very good app especially since we can connect with the members! although my notifications aren't working ☹ when a member goes live it notifies me just fine but when i go to the notification bar it always display "no notifications".

2. The live feed works great but the only problem is the notification, especially the "member voice".

3. I never receive notification at all, which made me almost miss my Kami live.App crashed I have downloaded it and o-shiied 2-3 members.

4. Due to my location i understand that the live stream might not be as smooth as those in Thailand, however, the provider advertises that they will provide access to past performances.

5. overall the app is great 😁 thank you 💜 more power to iAM, BNK48, CGM48 🙌🏽 update: the notifications came back so 5 star!I love the app.

6. Theater replay and member live show work fine but live theater are unwatchable.

7. Pressing download buttong wont start the download of the member voice notification sound.

8. The support team is approachable and easy to contact.pretty good development so far, ok only problem is notification after the lastest update.

9. For those users outside Thailand i will strongly recommend to wait until they deal with this matter before considering subscribing this service.Interface app ดูดีสวยมาก แต่ยังบัคๆเด้งเข้าเด้งออกอยู่แล้วช้ามากช่วยแก้ไขด้วยครับIts a great app.

10. But when it run, the video stop after a few minutesi'm using this from Australia and subscribed for 500thb/month to watch theatre performances.

11. Until now the provider has yet to enable users to access past performances.

Steps to Troubleshoot & Fix iAM48 Issues

1. Fix iAM48 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart iAM48: Restarting the app will resolve most errors.
  2. Update the iAM48 App. Here is how:
    1. On Android goto PlayStore » Search for "iAM48" » Open iAM48 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iAM48 » click "UPDATE".
  3. Clear iAM48 app cache: Clearing cached data will force your app to retrieve the latest data directly from iAM48 servers.
    1. On Android, goto Settings » Apps » Select "iAM48" » click Storage » click "Clear Cache".
  4. Check iAM48 app permissions. If any of these permissions required to use your device's features are disenabled, iAM48 might not work.
  5. Uninstall and reinstall iAM48. If nothing else has worked, completely uninstall iAM48 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing iAM48 not working


2. Fix iAM48 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make iAM48 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to iAM48 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, iAM48 may not be able to connect to the Internet when running in the background.

Reported Issues

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