Contact My Blue Book Customer Service

Why should I report an Issue with My Blue Book?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pharmaceutical Services Division MOH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I think kkm can produce a much better product than this, for example an app integrating both fukkm drug formulary and also facility drug formulary user interface.This app is outdated , no new information update , another blue book is good and updated infoso far so good, not too complicated and got so many info, prescriber category and allCan you update the latest KKM formulary.. The data in this app was updated on 2016 ago.May I know whether to follow your database here or the one in another apps call Drug Formulary apps? There are differences in the the dosing for some medication.Much more appreciated if the medicine list always updated with the latest MOH Drug Formulari.Help me a lot as a medical staffWhy suddenly Benzyl Benzoate 12.5% for child below 2 years? Maybe forget to put number 1 (for child below 12 years)?Some of the reviews hated not having brand name.

2. It's useful but not much reliable compare to other resources but yes, it's quite helpful since u bring along your phone everday instead of book piles.This database is outdated for many years and brand name search is poor.

3. What if bcoz u cant rmb the generic name I end up took 2 medicine of different brands but were actually the very same thing.

4. I use this apps during my internship for quick review regarding certain new/unknown drugs I've found in my workplace.

5. It worries me that my health care provider can't know for exact what is actually in my medicine.

1. Fix My Blue Book Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Blue Book: Restarting the app will resolve most errors.
2. Update the My Blue Book App. Here is how:
   1. On Android goto PlayStore » Search for "My Blue Book" » Open My Blue Book » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Blue Book » click "UPDATE".
3. Clear My Blue Book app cache: Clearing cached data will force your app to retrieve the latest data directly from My Blue Book servers.
   1. On Android, goto Settings » Apps » Select "My Blue Book" » click Storage » click "Clear Cache".
4. Check My Blue Book app permissions. If any of these permissions required to use your device's features are disenabled, My Blue Book might not work.
5. Uninstall and reinstall My Blue Book. If nothing else has worked, completely uninstall My Blue Book then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Blue Book not working

2. Fix My Blue Book Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Blue Book be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Blue Book not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Blue Book may not be able to connect to the Internet when running in the background.