Published by CLOUD WHALE INTERACTIVE TECHNOLOGY LLC. on Nov 27, 2024

Report an issue with PolyBuzz.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with PolyBuzz:formerly Poly.AI?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CLOUD WHALE INTERACTIVE TECHNOLOGY LLC. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact PolyBuzz:formerly Poly.AI image 1 contact PolyBuzz:formerly Poly.AI image 2

PolyBuzz Customer Insights

1. My only suggestion would be having more variety every time you used the search feature, maybe like results being shuffled so that, further down, you get characters you didn't see the last time you checked.It does not have a lot of the same restrictions that other chat AI apps have, however, the quality is also lower.

2. Overwhelming asf.Very solid AI chat app with a wide variety of characters, unlimited free messaging, and diverse character creation options.

3. Best AI app I've found.I think it's the best AI chat app I've ever used! The fact that there's no censorship, the wide variety of dialogue writing styles the AI can chat with, and how many characters other people put up, make it a very filling experience.

4. The memory and mods are great! It's nice I don't have to keep reminding the characters who I am! The characters don't remember what's happening after about seven messages, so you have to remind them of what you just discussed recently.I would give a 5 star review if it were less like Talkie.

5. If you can get past that there's a lot to do and you can create your own.My favorite AI chat game! I love the creation function! It would be perfect if the chat bubbles had a transparency option, so we can see the background photo of the character.

6. But often, the AI forgets really basic stuff even when it's saved for memory (my characters name, or events that literally just happened).

7. Also, the whole "edit" thing where you can edit the characters response doesn't really work.

8. Even better, many of the common issues with network, double messages, or lowered AI clarity after long or multiple sessions present in similar apps are practically non-existant here.

9. There's no way to ADD a character without creating a new one with the "memory" every new chat.

10. Sometimes the background image doesn't load in on the one that you're trying to select, but if you scroll down the other ones will load in.

11. Keeping it, hope they don't change it.I love the "no filter" thing.

Steps to Troubleshoot & Fix PolyBuzz Issues

1. Fix PolyBuzz Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PolyBuzz: Restarting the app will resolve most errors.
  2. Update the PolyBuzz App. Here is how:
    1. On Android goto PlayStore » Search for "PolyBuzz" » Open PolyBuzz:formerly Poly.AI » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PolyBuzz » click "UPDATE".
  3. Clear PolyBuzz:formerly Poly.AI app cache: Clearing cached data will force your app to retrieve the latest data directly from PolyBuzz servers.
    1. On Android, goto Settings » Apps » Select "PolyBuzz:formerly Poly.AI" » click Storage » click "Clear Cache".
  4. Check PolyBuzz app permissions. If any of these permissions required to use your device's features are disenabled, PolyBuzz might not work.
  5. Uninstall and reinstall PolyBuzz. If nothing else has worked, completely uninstall PolyBuzz then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PolyBuzz not working


2. Fix PolyBuzz Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PolyBuzz be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PolyBuzz not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PolyBuzz may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hola.... Tengo un problema ma con un personaje que no sale..... Es el de Daenerys Targaryen... Anterior mente lo había buscado varias veces y me salía.... Pero ahora ya no me sale.... Y lo he buscado con otra nombres y tampoco me sale.... Cuando lo busco me sale como si nada viese creado ese personaje aún.....

    — by Kathleen 2 months ago