Published by Rune AI Inc. on Nov 7, 2024

contact Rune - Play, Talk, Hang Out Chat with our AI-based Rune Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Rune?



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Why chat with our AI Rune Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Rune.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Some features I feel Rune should have include: a mute button for when you have to talk to someone in real life, a report button for all the trolls and earrapers on the world, an easier way to add people, an age group (implemented like the trophy count where you get matched with people around the same age), and possibly a bio feature?great app that I use daily to call my friends, just think they could add more rune games and let you call people when they're offline because it would be useful basically.Also has a feature where if u invite a friend to rune u get "gems" to customize your avatar, which I personally dislike.Overall a great app with no ads whatsoever! u can text, call and play games together(they could also add video calls!)Decent app except that whenever I call someone the call just cancels and goes back to the friend screen please fix thisThat is awesome awesome games and goo...

2. Also this app has so many games to choose from so you can always find a partner or teammate who either wants to sweat it out or just chill.When I opened it and connected with my friend it seemed good but when I opened clash royale network was lagging very much but still I made it to the chat and started a friendly match and as the match started it crashed.

3. You can find random people and play with them while also having a great time and if the person not right for u or ur game u can just reject them and play again.

4. I'd give 5 stars but I'll wait for the improvementsπŸ˜„πŸ˜ŠI believe this app has a HUGE potential and will grow a very quickly Boost Friends is by far the BEST feature, the algorithm it uses seems perfect I do have a few questions/complaints though... 1.

5. I gave it 2 star because it is a good calling app but if it can't do what it is made for so I uninstalled it also.πŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘Ž. Can u fix it please!Love it! Only improvement needed is the ability to have a 3rd person on the line.

6. I haven't got the chance to try it out yet, because "not enough people that speak English are online", and I would like it if you added Among Us on the list of games.

7. Plus I only waited maybe 2 mins and got an awesome guy to play with from Germany and we pushed several hundred trophies in showdown.

8. The fact that KT vids play while you wait is an AWESOME idea.

9. Oh yeah, and you promised that it works with every game, when it only works with like 6 games.

10. So 1 star for you!This app works exceptionally well my only difficulties were matchmaking and communication.

11. My partner was from a different continent which was not a problem but his voice was unclear however I could still make out what he was saying.

Steps to Troubleshoot & Fix Rune Issues

1. Fix Rune Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Rune: Restarting the app will resolve most errors.
  2. Update the Rune App. Here is how:
    1. On Android goto PlayStore » Search for "Rune" » Open Rune - Play, Talk, Hang Out » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rune » click "UPDATE".
  3. Clear Rune - Play, Talk, Hang Out app cache: Clearing cached data will force your app to retrieve the latest data directly from Rune servers.
    1. On Android, goto Settings » Apps » Select "Rune - Play, Talk, Hang Out" » click Storage » click "Clear Cache".
  4. Check Rune app permissions. If any of these permissions required to use your device's features are disenabled, Rune might not work.
  5. Uninstall and reinstall Rune. If nothing else has worked, completely uninstall Rune then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Rune not working


2. Fix Rune Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Rune be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Rune not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Rune may not be able to connect to the Internet when running in the background.

Reported Issues

β€” 2 years ago by Wilian Bresley

Through GDPR Law I request the cancellation of my account in the Rune application as well as other stored data for me. My email: wilbresley.c@redacted My phone number used to register in the application: +55042984183395 My name Wilian Bresley da Costa Remembering that non -compliance with this request within 30 days may result in a fine of US $ 7,500 according to CCPA and 4% of annual revenues according to GDPR.

β€” 3 years ago by DarkDragon

Sorry if the email is incorrect, if its not tanahavelkina@redacted its havelkinakata7@redacted. (As i said in the latest mail, i put my sisters email instead of mine.) Sorry again!

β€” 3 years ago by DarkDragon

Hello! I need to delete my account because I accidentally put my sister's email instead of mine.