Published by OBD Solutions, LLC on Oct 23, 2024

contact OBDLink (OBD car diagnostics) Chat with our AI-based OBDLink (OBD car diagnostics) Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with OBDLink (OBD car diagnostics)?



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Why chat with our AI OBDLink (OBD car diagnostics) Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Now, if only it could provide... * Ability to display a couple dozen sensor values on a single screen report * Ability to attach different ECUs to different display pages, to make it easier to look at various data sets.

2. Still need to test on a vehicle that has Check Engine Light.Always seems to update and disable the firmware when I need it and don't have access to wifi.

3. The font size on the performance screen is too small... Also, the process of creating and adjusting the dashboard gauges is tedious and desperately needs an "edit" mode or similar.

4. Every time this happens, a message 'Loading vehicle data" appears on screen.

5. Bluetooth set up confusing, make sure to press the little button on the adapter to link to your phone or device.

6. Also a bit clunky is on the graphs screen, the start/stop buttons are questionably working.A great app, but it has one annoying bug.

7. It works well and I like that it can connect to the different networks in the vehicle (TPMS primarily).

8. So far (1+ years use) app periodically refuses to connect with adapter until I Uninstalled /reinstalled.

9. Would rate it much higher if they had a way to do updates that didn't disable the device in the process.

10. Other than this slight draw back it seems to be working well.This is the second device I have used.

11. The app shouldn't be doing anything when I'm not using it.Once I purchased the $15 enhanced features for my Prius, this is the ONLY non-Techstream app I have found that can pull, view, and clear ALL codes.

Steps to Troubleshoot & Fix OBDLink (OBD car diagnostics) Issues

1. Fix OBDLink (OBD car diagnostics) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OBDLink (OBD car diagnostics): Restarting the app will resolve most errors.
  2. Update the OBDLink (OBD car diagnostics) App. Here is how:
    1. On Android goto PlayStore » Search for "OBDLink (OBD car diagnostics)" » Open OBDLink (OBD car diagnostics) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OBDLink (OBD car diagnostics) » click "UPDATE".
  3. Clear OBDLink (OBD car diagnostics) app cache: Clearing cached data will force your app to retrieve the latest data directly from OBDLink (OBD car diagnostics) servers.
    1. On Android, goto Settings » Apps » Select "OBDLink (OBD car diagnostics)" » click Storage » click "Clear Cache".
  4. Check OBDLink (OBD car diagnostics) app permissions. If any of these permissions required to use your device's features are disenabled, OBDLink (OBD car diagnostics) might not work.
  5. Uninstall and reinstall OBDLink (OBD car diagnostics). If nothing else has worked, completely uninstall OBDLink (OBD car diagnostics) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OBDLink (OBD car diagnostics) not working


2. Fix OBDLink (OBD car diagnostics) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OBDLink (OBD car diagnostics) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OBDLink (OBD car diagnostics) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OBDLink (OBD car diagnostics) may not be able to connect to the Internet when running in the background.

Reported Issues

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