How to Delete DC CAN Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

1. Delete DC CAN Account through Email

There are 2 methods to get your data (and account) deleted by DC CAN:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to DC CAN using the form below:

Alternatively, you can follow these steps below to get DC CAN to delete your account/data:

1. To delete your DC CAN account, contact DC CAN via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify DC CAN of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to dc.exposure-notifications@redacted... Login to see email.

2. How to Delete DC CAN on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete DC CAN".

3. Delete DC CAN on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "DC CAN" and Click "Uninstall".

1. Apple and Google will delete the exposure notification service tools from their respective operating systems once the pandemic reaches a point that public health no longer requires the use of this technology.

2. When a device receives random identifiers it date-stamps them and records their signal strength so that the Exposure Notification system can estimate how close the two devices were to each other and for how long.

3. Apple and Google's framework is designed to avoid correlating any personal data and location information with the random identifiers that devices exchange.

4. If you have the current Apple or Google operating system installed on your device, you may have noticed that Exposure Notifications are now included.

5. DC Health wants all app users to feel confident that when a possible COVID-19 exposure is received via the app, that it is a real event.

6. The app is an instance of Exposure Notifications Express platform developed by Apple and Google and configured by DC Health.

7. When someone tells their app that they tested positive for COVID-19, whoever received their random identifiers may receive an alert that they may have possibly been exposed to COVID-19.

8. Laboratory results for all persons who test positive for COVID-19 are sent to DC Health.

9. As a courtesy to all app users, DC Health will verify positive tests and then provide DC CAN users with a personal identifying number (PIN).

10. Apple and Google's Exposure Notifications framework runs in the background, even when the DC CAN app is closed.

11. This prevents people from falsely reporting positive results, which could generate false exposure notifications.

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