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There are 2 methods to get your data (and account) deleted by Citibank RU:
Now you understand what the Law says, Send your Request directly to Citibank RU using the form below:
Alternatively, you can follow these steps below to get Citibank RU to delete your account/data:
1. If the tips do not help, please email us at help.ru@citi.com with a screenshot/video of the error message and the following information: device model, operating system version, login date and time so that we can check and help you accordingly.
2. - Transfers using a phone number through Instant Payment Service*.Transfer money using a phone number through Instant Payment Service in an instant.
3. *The specifics of and the risks inherent in such form of payment are described in the agreement with the Customer and need to be understood by the Customer.
4. • Clear app data and cache in your phone’s Settings and restart the device.
5. • Reinstall the app (uninstall it and then download and install the latest version).
6. - call us on +7 (495) 775-75-75 in Moscow, + 7 (812) 336-75-75 in St.
7. Petersburg or 8 (800) 700-38-38 elsewhere in Russia.
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