Published by mySugr GmbH on Nov 12, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data mySugr collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. view network connections
  8. pair with Bluetooth devices
  9. access Bluetooth settings
  10. full network access
  11. control Near Field Communication
  12. run at startup
  13. control vibration
  14. prevent device from sleeping
  15. receive data from Internet


1. Delete mySugr Account through Email

There are 2 methods to get your data (and account) deleted by mySugr - Diabetes Tracker Log:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete mySugr - Diabetes Tracker Log account remove mySugr - Diabetes Tracker Log account


Now you understand what the Law says, Send your Request directly to mySugr using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get mySugr to delete your account/data:


  1. To delete your mySugr account, contact mySugr via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify mySugr of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to support@redacted... Login to see email.



2. How to Delete mySugr on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete mySugr - Diabetes Tracker Log".


3. Delete mySugr on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "mySugr - Diabetes Tracker Log" and Click "Uninstall".



12 details about mySugr app

how to delete mySugr - Diabetes Tracker Log delete mySugr - Diabetes Tracker Log guide

1. • RocheDiabetes Care Platform: You can connect the mySugr app to the RocheDiabetes Care Platform and share important diabetes data with your doctor, so you both have a better understanding of your diabetes.

2. Take your diabetes therapy to the next level! mySugr PRO can be activated at no charge with Accu-Chek® and ReliOn™ Platinum devices or with a monthly or yearly paid subscription.

3. The mySugr diabetes app is your loyal and free diabetes logbook, which keeps your diabetes data under control.

4. Adding the mySugr app to your daily routine with diabetes (Type 1, Type 2, or Gestational diabetes) will make your life easier.

5. • Easy and personalised dashboard (diet, meds, carb intake, blood glucose levels and more).

6. • Insulin/Bolus calculator with precise insulin dose recommendations (Limited to some countries using mySugr PRO).

7. • Blood Glucose, Steps, Activity, Blood Pressure, CGM data, Weight, and more.

8. It auto-logs your data plus you can collect your daily therapy info such as meals, your diet and carb intakes.

9. Also, medications you take, blood glucose levels and insulin levels.

10. • Insulin Calculator (check available countries): calculate your insulin dose, corrections, and meal shots.

11. Your subscription and auto-renewal options can be managed in Account Settings in the Google Play settings after purchase.

Liked mySugr? you may also like other Medical apps like My Sugar Diary-Diabetes App; Beat Diabetes; CONTOUR DIABETES app (US); BD™ Diabetes Care; Blood Sugar Checker : Blood Glucose Diabetes Level;

Reported Deleting Issues

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