Published by GoTo Technologies USA, Inc.

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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Data GoToAssist Support collects from your device

  1. find accounts on the device
  2. find accounts on the device
  3. read phone status and identity
  4. view Wi-Fi connections
  5. read phone status and identity
  6. view network connections
  7. pair with Bluetooth devices
  8. access Bluetooth settings
  9. change network connectivity
  10. connect and disconnect from Wi-Fi
  11. full network access
  12. run at startup
  13. prevent device from sleeping


1. Delete GoToAssist Support Account through Email

There are 2 methods to get your data (and account) deleted by GoToAssist Support - Customer:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete GoToAssist Support - Customer account remove GoToAssist Support - Customer account


Now you understand what the Law says, Send your Request directly to GoToAssist Support using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get GoToAssist Support to delete your account/data:


  1. To delete your GoToAssist Support account, contact GoToAssist Support via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify GoToAssist Support of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to support@redacted... Login to see email.



2. How to Delete GoToAssist Support on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete GoToAssist Support - Customer".


3. Delete GoToAssist Support on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "GoToAssist Support - Customer" and Click "Uninstall".



7 details about GoToAssist Support app

how to delete GoToAssist Support - Customer delete GoToAssist Support - Customer guide

1. The GoToAssist Remote Support mobile app allows support agents to troubleshoot a problem you are having on your device.

2. ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST.

3. Enter the Support Key given to you by your support agent.

4. Allow your trusted agent to connect to your device.

5. GoToAssist uses Accessibility service in order to provide full remote control of this device during a GoToAssist session.

6. GoToAssist does not track or control any action or behavior through this service outside of a GoToAssist session.

Liked GoToAssist Support? you may also like other Business apps like Cisco Technical Support; Freshdesk Support Desk; GoToAssist (Remote Support); MobileSupport - RemoteCall; VisualSupport - RemoteCall;

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