Published by JEPCO on Aug 14, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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Data JEPCO Customer Services collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. take pictures and videos
  4. view Wi-Fi connections
  5. view network connections
  6. full network access
  7. run at startup
  8. prevent device from sleeping
  9. receive data from Internet


1. Delete JEPCO Customer Services Account through Email

There are 2 methods to get your data (and account) deleted by JEPCO Customer Services:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete JEPCO Customer Services account remove JEPCO Customer Services account


Now you understand what the Law says, Send your Request directly to JEPCO Customer Services using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get JEPCO Customer Services to delete your account/data:


  1. To delete your JEPCO Customer Services account, contact JEPCO Customer Services via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify JEPCO Customer Services of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to org.jepco@redacted... Login to see email.



2. How to Delete JEPCO Customer Services on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete JEPCO Customer Services".


3. Delete JEPCO Customer Services on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "JEPCO Customer Services" and Click "Uninstall".



JEPCO Customer Services App Details

how to delete JEPCO Customer Services delete JEPCO Customer Services guide

JEPCO application has the following features: side menu: - Create client own profile, to allow JEPCO serve him better - Manage client many sub-accounts/subscriptions - The client can scan invoice/bill barcode to add sub-account - Meter Self-Read Archive: The client can view up to 3 previous months/reads images of his Meter Self- reading (if the client used the Meter Self-reading feature in the app) - All JEPCO important contact information, the clients can contact JEPCO support directly through email and direct calls shortcuts Main menu: - Receive different types of push notifications (such as meter reading date, invoice/bill issued, invoice/bill paid…) - View previous notifications sent to the client (by pressing on the bell on the top) - Inquire about invoices, from this feature the client can: o Move from the sub-account to another o “Refresh” to get last status o Get invoice/bill details by pressing on the invoice/bill o Use invoice/bill presentment (in the top of details page) - Meter Self-reading: o Which can show the client the following features: § Meter ready to be read § Meter already read within the authorized period § When the date of meter to be read o Allows the client to take, submit a photo and enter the reading of his meter (for the meter ready to be read), in order to allow JEPCO issue a new Invoice/bill - Account statement, this feature is useful for the client as he can: o Move from the sub-account to another o See all the due invoices/bills and total receivable balance o Use in JEPCO offices (to go to cashier directly): § For paying an invoice / bill by pressing on the “single” invoice/bill, which show barcode that JEPCO cashier can read § Can pay all due invoices/bills by pressing on the barcode icon beside the total receivables, which show barcode that JEPCO cashier can read - Consumption calculation, which allow the client to: o Use Consumption calculator (for simulation) o Use Calculate the current (assuming that the consumption is for one month and calculated on the latest tariff)

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