Published by RSUPPORT Co., Ltd. on Sep 9, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data VisualSupport collects from your device

  1. retrieve running apps
  2. find accounts on the device
  3. find accounts on the device
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. read phone status and identity
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. read the contents of your USB storage
  10. modify or delete the contents of your USB storage
  11. take pictures and videos
  12. record audio
  13. view Wi-Fi connections
  14. read phone status and identity
  15. view network connections
  16. pair with Bluetooth devices
  17. change system display settings
  18. change network connectivity
  19. connect and disconnect from Wi-Fi
  20. control flashlight
  21. full network access
  22. change your audio settings
  23. read sync settings
  24. reorder running apps
  25. force background apps to close
  26. modify global animation speed
  27. limit number of running processes
  28. prevent device from sleeping
  29. toggle sync on and off
  30. close other apps


1. Delete VisualSupport Account through Email

There are 2 methods to get your data (and account) deleted by VisualSupport - RemoteCall:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete VisualSupport - RemoteCall account remove VisualSupport - RemoteCall account


Now you understand what the Law says, Send your Request directly to VisualSupport using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get VisualSupport to delete your account/data:


  1. To delete your VisualSupport account, contact VisualSupport via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify VisualSupport of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to support.kr@redacted... Login to see email.



2. How to Delete VisualSupport on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete VisualSupport - RemoteCall".


3. Delete VisualSupport on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "VisualSupport - RemoteCall" and Click "Uninstall".



11 details about VisualSupport app

how to delete VisualSupport - RemoteCall delete VisualSupport - RemoteCall guide

1. By using Rsupport’s video support solution, support representatives are able to see exactly what the customer is experiencing and eliminate the need for customers to narrate their issues.

2. Support representatives are able to see exactly the issues the customer is experiencing through a real-time video stream.

3. Rsupport’s VisualSupport - RemoteCall solution utilizes the customer’s mobile device camera to stream HD video of the issue(s) they’re experiencing in real-time.

4. All the customer needs to do to get connected is input the 6-digit connection code provided by the support representative.

5. Additionally, customers are able to stream and receive support from virtually any location through a Wi-Fi, 3G, or LTE connection.

6. Analyze issues more effectively by taking a screenshot of what the customer is streaming.

7. Mark important areas for the customer to see to communicate certain points more clearly.

8. Download, install, and then launch the VisualSupport application.

9. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.

10. Close the application once video support session has ended.

Liked VisualSupport? you may also like other Business apps like MobileSupport - RemoteCall; K4 Wallet; Merchant Account; Boards - Business Keyboard;

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