How to Delete Visual Support Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

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Data Visual Support collects from your device

1. approximate location (network-based)
2. precise location (GPS and network-based)
3. read phone status and identity
4. read the contents of your USB storage
5. modify or delete the contents of your USB storage
6. read the contents of your USB storage
7. modify or delete the contents of your USB storage
8. take pictures and videos
9. record audio
10. view Wi-Fi connections
11. read phone status and identity
12. view network connections
13. pair with Bluetooth devices
14. full network access
15. change your audio settings
16. run at startup
17. draw over other apps
18. control vibration
19. prevent device from sleeping
20. receive data from Internet

1. Delete Visual Support Account through Email

There are 2 methods to get your data (and account) deleted by Visual Support:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to Visual Support using the form below:

Alternatively, you can follow these steps below to get Visual Support to delete your account/data:

1. To delete your Visual Support account, contact Visual Support via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify Visual Support of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to support@redacted... Login to see email.

2. How to Delete Visual Support on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete Visual Support".

3. Delete Visual Support on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "Visual Support" and Click "Uninstall".

1. The app also allows the remote agent to capture, store, process and retain photos taken during the live interactive session.

2. To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.

3. The Visual Support App allows support agents, experts and claim professionals to see what you see.

4. To use this application you must be invited via SMS or start the interaction from a webpage.

5. The App can access your stored data if the remote agent requests it, and only if you authorize it explicitely.

6. Either by leveraging the back camera of your Android device or by sharing your screen.

Liked Visual Support? you may also like other Business apps like Cisco Technical Support; Freshdesk Support Desk; GoToAssist (Remote Support); MobileSupport - RemoteCall; VisualSupport - RemoteCall;