How to Delete ACTi Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

Data ACTi collects from your device

1. retrieve running apps
2. approximate location (network-based)
3. precise location (GPS and network-based)
4. read the contents of your USB storage
5. modify or delete the contents of your USB storage
6. read the contents of your USB storage
7. modify or delete the contents of your USB storage
8. take pictures and videos
9. record audio
10. view Wi-Fi connections
11. view network connections
12. connect and disconnect from Wi-Fi
13. full network access
14. close other apps
15. draw over other apps
16. prevent device from sleeping
17. modify system settings
18. read Google service configuration
19. read Home settings and shortcuts
20. receive data from Internet

1. Delete ACTi Account through Email

There are 2 methods to get your data (and account) deleted by ACTi Mobile Client:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to ACTi using the form below:

Alternatively, you can follow these steps below to get ACTi to delete your account/data:

1. To delete your ACTi account, contact ACTi via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify ACTi of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to technical.support@redacted... Login to see email.

2. How to Delete ACTi on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete ACTi Mobile Client".

3. Delete ACTi on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "ACTi Mobile Client" and Click "Uninstall".

1. ACTi Mobile Client allows you to view and control cameras on your smartphone or tablet.

2. Easy access to live camera and playback for remote and real-time surveillance.

3. Required setup of H264 video encoder and resolution at 1920x1080 or below for devices on ENR to view live stream in Channel Preview.

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