Contact BBC Russian Customer Service

Why should I report an Issue with BBC Russian?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BBC Media App Technologies to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app is simple to use, with stories in Russian arranged into categories covering Latest News, Russia, Economics, Science, Society, UK, Sports, Video and Audio.

2. BBC Russian distinctive content is now easier and faster to access for free on your Android phone.

3. You can also view all stories within the app in chronological order or according to their popularity among the users.

1. So, I probably will find something else.Hello! Could you add in your app Dark mode - I have bad sight and I cannot use this app normal, thanks.No radio streaming, only written newsVery useful & informative app.Doesn't works after updating 🙁so you ban rt but let this blatant propaganda machine keep going? great app for NPC's who only want to hear the government narrative about the current thing.

2. The scrolling in the article page works with bugs, not always reacts on touches.I use this to maintain my language knowledge.

3. Owned by bias manipulating billionaires.It helps us to know important news.It's a good start.

4. I'm from the UK and Russia this news channel is corrupt.

5. But I can't select text to translate anymore.

6. sheepDon't use the BBC for our news.

7. BBC is run by child abuse supporters.

8. Please work with designers.

9. They only tell lies.

10. Needs shutting down.

11. Horrible UI.

1. Fix BBC Russian Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BBC Russian: Restarting the app will resolve most errors.
2. Update the BBC Russian App. Here is how:
   1. On Android goto PlayStore » Search for "BBC Russian" » Open BBC Russian » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BBC Russian » click "UPDATE".
3. Clear BBC Russian app cache: Clearing cached data will force your app to retrieve the latest data directly from BBC Russian servers.
   1. On Android, goto Settings » Apps » Select "BBC Russian" » click Storage » click "Clear Cache".
4. Check BBC Russian app permissions. If any of these permissions required to use your device's features are disenabled, BBC Russian might not work.
5. Uninstall and reinstall BBC Russian. If nothing else has worked, completely uninstall BBC Russian then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BBC Russian not working

2. Fix BBC Russian Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BBC Russian be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BBC Russian not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BBC Russian may not be able to connect to the Internet when running in the background.