Published by izzi on Jun 25, 2024

Report an issue with izzi go.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with izzi go?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of izzi to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About izzi go

1. Te damos la bienvenida a izzi go app, la aplicación exclusiva clientes suscritos al NUEVO izzi tv (lanzado en julio del 2016). • Mira lo que hay en la tele. • Podrás ver las películas y programas de tv disponibles. • WiFi o conexión a Internet.

izzi go Customer Insights

1. Too much buffering, almost unusable, other streaming apps work fine on the same device.Cant get rid of the CC even if I disable them in preferences and keeps crashing very often.Too much buffering and autorotation is annoyingNo se puede instalar al chromecast ni al firestick, ni a la smart tv.

2. Buuu.Username y password combination not found.

3. Error a-1311.

Steps to Troubleshoot & Fix izzi go Issues

1. Fix izzi go Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart izzi go: Restarting the app will resolve most errors.
  2. Update the izzi go App. Here is how:
    1. On Android goto PlayStore » Search for "izzi go" » Open izzi go » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for izzi go » click "UPDATE".
  3. Clear izzi go app cache: Clearing cached data will force your app to retrieve the latest data directly from izzi go servers.
    1. On Android, goto Settings » Apps » Select "izzi go" » click Storage » click "Clear Cache".
  4. Check izzi go app permissions. If any of these permissions required to use your device's features are disenabled, izzi go might not work.
  5. Uninstall and reinstall izzi go. If nothing else has worked, completely uninstall izzi go then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing izzi go not working


2. Fix izzi go Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make izzi go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to izzi go not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, izzi go may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • si queria cancelar mis servicios con izzi porque me estoy moviendo de casa.

    — by David Rodriguez 2 years ago

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