Published by fuboTV on Sep 30, 2024

contact Fubo: Watch Live TV & Sports Chat with our AI-based Fubo Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Fubo?



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Why chat with our AI Fubo Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Fubo.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Absolutely would not recommend.We have had fubo for 2 years, wince it was 49.99. The price goes up pretty regularly, and the service, the quality of the streaming, and the channels included keep getting worse.

2. I will be cancelling until they offer a more complete set of options that have been available for years with other apps.I was watching the Barcelona vs Alaves game and I couldn't cast it to my tv, as well the app told me the match wasn't available.

3. Now Fubo loads fast and no more freezing issues.Literally the worst streaming service.

4. While Fubo is still more expensive it has more of the sports channels my family wants and because of YT's increase they're pretty close in price.

5. I have cleared the data, cache, uninstalled, restarted then reinstalled but the same thing happens, works once and then we are back to nothing but this loading screen.

6. I've tried to complain and yoy really can't.I switched to Fubo because of YouTube Tv's price increase.

7. One minute I can watch fubo on my phone and the next it says that my device does not support this.

8. We chose Fubo because it had most (not all) the channels we watched, and the price was right.

9. I'm currently using it because it's the only streaming service where I can watch the Atlanta Braves.

10. It is frustratingly difficult to navigate all around - between channels, between episodes and seasons within a show, when rewinding a live game - everything.

11. Definitely didn't want to but we're shopping for a new service that isn't such an expensive pain in the butt.

Steps to Troubleshoot & Fix Fubo Issues

1. Fix Fubo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fubo: Restarting the app will resolve most errors.
  2. Update the Fubo App. Here is how:
    1. On Android goto PlayStore » Search for "Fubo" » Open Fubo: Watch Live TV & Sports » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fubo » click "UPDATE".
  3. Clear Fubo: Watch Live TV & Sports app cache: Clearing cached data will force your app to retrieve the latest data directly from Fubo servers.
    1. On Android, goto Settings » Apps » Select "Fubo: Watch Live TV & Sports" » click Storage » click "Clear Cache".
  4. Check Fubo app permissions. If any of these permissions required to use your device's features are disenabled, Fubo might not work.
  5. Uninstall and reinstall Fubo. If nothing else has worked, completely uninstall Fubo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fubo not working


2. Fix Fubo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fubo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fubo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fubo may not be able to connect to the Internet when running in the background.

Reported Issues

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