Contact Caffeine TV Customer Service

Why should I report an Issue with Caffeine TV: Live Sports?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Caffeine Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Content might be nice, but the app needs functionality upgrades to bring it in line with this decade.I only downloaded because every review complained vids wouldn't load, the device, always answered it was because of the internet speed of the user, my phones does test showed me 88mbps, and the reviewers were correct, the vids do not load it seems it more just a way to make money through ads,but if this app did work it would be amazing! But until then it's just a waste of time! The only one that gets anything is the one collecting $$$ from the ads you have to watch!!Many things can be said but mostly problematic is the video quality.

2. The app can't be minimized (picture-in-picture) can't be maximized to full screen, it would be nice to see all chat & upvoted messages separate but above & collapsible & slide left to right.Dark mode would be nice tooI love the app and all the content that's available to watch.

3. Please fix it because it's hard to navigate through the app.("Edit: feedback and freedom of speech is appreciated.) Unable to pause video through "pop up view" or "picture-in-picture." App does not pickup video where left off after closing.Tried the app today.

4. It looks like their focus on just content but if people can't enjoy the content then what is the point? Wouldn't recommend this app to anyoneUpdate: they fixed the fullscreen issue, so props to the devs for sorting that out so quickly.

5. I love the caffeine logo, the loading/buffering thing, layout of the homescreen, it's simple & looks nice.

6. When I switched to full screen, the video got cut off on the bottom, so I literally couldn't see the tricks.

7. To add insult to injury, the app has a casting symbol that only serves as a shortcut to a suggestion that you use Google Home to screen mirror which is NOT THE SAME THING.

8. Time to delete.The app it seems like a good environment for streaming, if I were to stream in the future caffeine would be at the top of the list.

9. Fix your s#!+Can't give any video streaming app more than 3 stars if it doesn't have at the very least chromecast compatibility in the year 2020.

10. When it does cast, you can't control the video like pause or rewind.

11. The video also froze a couple times, requiring me to close and then re-open the stream.

1. Fix Caffeine TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Caffeine TV: Restarting the app will resolve most errors.
2. Update the Caffeine TV App. Here is how:
   1. On Android goto PlayStore » Search for "Caffeine TV" » Open Caffeine TV: Live Sports » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Caffeine TV » click "UPDATE".
3. Clear Caffeine TV: Live Sports app cache: Clearing cached data will force your app to retrieve the latest data directly from Caffeine TV servers.
   1. On Android, goto Settings » Apps » Select "Caffeine TV: Live Sports" » click Storage » click "Clear Cache".
4. Check Caffeine TV app permissions. If any of these permissions required to use your device's features are disenabled, Caffeine TV might not work.
5. Uninstall and reinstall Caffeine TV. If nothing else has worked, completely uninstall Caffeine TV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Caffeine TV not working

2. Fix Caffeine TV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Caffeine TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Caffeine TV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Caffeine TV may not be able to connect to the Internet when running in the background.