contact BIGO LIVE–Live Stream, Live Video, Make Friends

Contact BIGO LIVE–Live Stream, Live Video, Make Friends

App by BIGO TECHNOLOGY PTE. LTD.


Report an issue with BIGO LIVE .
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with BIGO LIVE–Live Stream, Live Video, Make Friends?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BIGO TECHNOLOGY PTE. LTD. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



BIGO LIVE–Live Stream, Live Video, Make Friends Features and Description

{Bigo Live allows you to live-stream your favorite moments, and make friends from all around the world. We enable people to showcase their talent, discover, and stay connected in a positive, healthy, and creative way. We have over 200 million users around the world. Say no to FOMO, share your life, gain fans, receive gifts, make money and live in the moment. Bigo Live is a new way to experience life. Why Bigo Live? GO LIVE Sing? Dance? Have any hidden talents?- Show off your talents. Get followers, gain fans, receive gifts, make money and become an idol to many. WATCH LIVE-STREAMS We have an active community, and millions of talented broadcasters, dancers, singers, foodies, comedians, and more. Your favorite moment is here. LIVE VIDEO CHAT & VIDEO CALL - Invite a friend to start a 1:1 video chat. - Create a group video chat or video call with up to 9 people in our Multi-guest Room. - No more loneliness. Want to meet new people, make friends or meet new people? Bigo Live can match you with locals around you or with people from all around the globe. - We bring the fun. Check out our video filters and our unique stickers! We have tons of cool filters to choose from. Level it up! VOICE CHAT ROOM - Talk in real time with people nearby or from all over the world - Make use of our live voice chat with interactive voice emojis to have fun. - Talk about life, sing along, or simply chat in different languages with people from all around the globe. LIVE PK (LOL) Remember PK? Same. It’s time to dare your friends on BIGO LIVE! - Broadcasters with the most points will win, and losers will be punished. Dare or not? ;) VLOG (Video Blog) Share your life, show off your talents, and become a popular vlog star in BIGO LIVE. GAMING? YES, WE DO. Connect, stream or watch other’s live-streaming popular games, such as PUBG, World of Warcraft, Minecraft, GTA, Fortnite, Dota 2, Hearthstone, Rules of Survival and more. SAY HELLO: Instagram: @bigoliveapp / @bigolive.usa Facebook: @bigoliveapp Twitter: @bigoliveapp Instagram: @bigoliveapp YouTube: https://www.youtube.com/bigoliveofficial Your feedback helps us improve BIGO LIVE. Any questions? Please contact us at [email protected]

contact BIGO LIVE–Live Stream, Live Video, Make Friends image 2   contact BIGO LIVE–Live Stream, Live Video, Make Friends image 2

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I need to change my family language to english

    — by Onwughara ijeoma Josephine on Jan 19 2021


  • I’m trying to report a broadcaster what do I need to do

    — by Angela rhoades on Jan 19 2021


  • Hi, good morning. Thanks to the esteemed director of Bigo Live, I am from Bahrain, and unfortunately my 31-year-old serial number D, which was due to a technical defect in Bigo Ben Class A, fell into the hands of an opportunist and asked me to open it. . He took my account from me and now that my account has been opened, he changed all my personal details and confiscated my account and did not return it. Now, I'm asking you to do some research. Thanks

    — by Mohammad Abdullah on Jan 16 2021


  • Hi, good morning. Thanks to the esteemed director of Bigo Live, I am from Bahrain, and unfortunately my 31-year-old serial number D, which was due to a technical defect in Bigo Ben Class A, fell into the hands of an opportunist and asked me to open it. . He took my account from me and now that my account has been opened, he changed all my personal details and confiscated my account and did not return it. Now, I'm asking you to do some research. Thanks

    — by Mohammad Abdullah on Jan 16 2021


  • Jji

    — by Sk walia on Jan 15 2021


  • Ebony mayfield is bullying people on the app you guys already took her page once!! She's a bully she need to be off the app!!!! She's going to hurt someone again she already stabbed someone on bigo live

    — by Lameka Houston on Jan 15 2021


  • You all refuse to give me back my $180 dollars, I sent 6 emails telling you why and I have not heard from anyone. And that's not fair!

    — by Adrienne Cathcart on Jan 15 2021


  • Hi dear bigo team my name is Ammar baba from Pakistan miss plees I want a Pakistani admin contact number who appoint new requter plees send me i have activ femail and mail host

    — by Mohammad Ammar on Jan 14 2021


  • Day 3 and I have not heard from BIGO staff. On 1/11/21, I purchased diamonds and accidentally hit the $200 amount and not the $20 amount. May I please be refunded $180. I have NEVER spent that amount on those diamonds. If not I will have to call my bank and cancel that $200 amount. I have not use any of those diamonds. PLEASE CONTACT ME AT 404 502 9196. THANK YOU

    — by Adrienne Cathcart on Jan 13 2021


  • Bonjour,

    Je me permets de vous contacter car je peux plus me connecter sur mon compte bigo live car on m a volé mon téléphone donc j ai du changé de numéro et m acheter un nouveau téléphone. Je me connectais avec le numéro 0788161942 et mon ID est karimkenza.
    En espérant, que vous ferez le nécessaire pour que je puisse récupérer mon compte.

    Cordialement.

    Kenza chaker

    — by Chaker on Jan 13 2021


  • I sent an inappropriate message to a person and I received a class A ban. I would like if you can help me to get rid of that live bigo account and still be able to use this beautiful application and another time I will not be wrong! Thank you for the understanding! ID 281645519

    — by 👉Florin 👈 on Jan 13 2021


  • Bonjour je comprends pas pourquoi mon compte à été supprimé hier alors que ma cam était éteint
    Merci de régler ce problème
    Cordialement

    — by Lazar on Jan 13 2021


  • Day 2, and I am trying to reach someone about me purchasing the wrong amount of diamonds from my Google wallet. I accidentally hit $200 instead of $20 like I always do. I just want my refunded amount of $180 PLEASE, I HAVE NO MONEY IN MY ACCOUNT

    — by Adrienne Cathcart on Jan 12 2021


  • i was re charging from the bigo website and i was in a hurry so i didnt even put my bigo id in and topped up, after that it said "waiting for authorisation" the money has been taken out my account, i dont know what do as im a host.

    — by jaskaran singh on Jan 11 2021


  • bonnjour je souhaiteai avoir des inormation relative a louverture d une agence sur bigo live ain de promouvoir des brocaster

    — by Mehdi Boulahmibe on Jan 11 2021


  • J0640583470 Me foto esta haciendo usada ensultos comportamiento inadecuado

    — by Brahim on Jan 10 2021


  • Almoutanabi2030 the are using my picture

    — by Brahim on Jan 10 2021


  • I want my money back it's 24 thousand dollars
    They removed my data from my account on bigo live please help me

    — by Hamdani on Jan 09 2021


  • Where are my diamonds ?

    — by Zaine on Jan 09 2021


  • I want to start now

    — by Hunter on Jan 08 2021


  • Pls help me unfreeze my balance i need it badly

    — by Leng on Jan 07 2021


  • My bigo id is Kaptan55 i want back

    — by Emre on Jan 07 2021


  • I want slaying damsel

    — by Jayapra kash v on Jan 06 2021


  • My bist friend I'd open

    — by Shahid Mehboob on Jan 06 2021


  • Why i cann't find another country,my recomanded country why not chang?

    — by johir on Jan 05 2021


  • hi can i get bigo live on my ruko tv and my samsung chrom cp\mputer

    — by janelle on Jan 05 2021


  • I have 700 dollars of fraud charges on my credit card statement from bigo some one stole my card information

    — by Jerry Massey on Jan 05 2021


  • I had my credit card information stolen it's several charges from bigo

    — by Jerry massey on Jan 05 2021


  • 为什么我的bigo留言发出了,可是主播看不到呢?

    — by neohszejian on Jan 03 2021


  • the live stream keeps freezing up a lot I was not having this problem before this started for me on 12/30/2020

    — by mick jones on Jan 01 2021


  • ║▌║▌║ΛкIN_7║▌║▌║ bitte mein Account öffnen ich saß ganz normal auf dem Stuhl ohne Pornographie!

    — by Akin Ispara on Dec 30 2020


  • How I get job in bigo host

    — by Arham butt on Dec 30 2020


  • I have another number my old number is gone how can I add my new number that can be used on my own battery RA1212987

    — by Rowan on Dec 29 2020


  • Report someone

    — by Eli on Dec 26 2020


  • I want to report someone want to blackmail me for money

    — by Eli on Dec 26 2020


  • I want to report someone want to blackmail me for money

    — by Eli on Dec 26 2020


  • I do not have an account with bigo live and somehow you guys charged my credit card for $260 I want my money back

    — by Nathan Temple on Dec 26 2020


  • My google wallet a/c is linked to big live app when recharging top up coupons error message 404 not found/mginx coming.I can't purchase gifts dragons etc through google wallet which does not open

    — by Brajagopal Mishra on Dec 25 2020


  • I tried to send loyalty ticket and it said my balance has been frozen can you help me understand?

    — by Jennifer Moore on Dec 25 2020


  • I did request bigo admin by contacting them through my svip whatsapp group.But admins ignore my request to unban my banned account,i didnt do anything wrong like what they claim,because i just showed plants while vc before banned.I hope bigo can help me further to unban this account,because i just start my host task for first month,and this is also my first time banned,help unban BIGO ID: 372919213

    — by Faez on Dec 22 2020


  • I have a problem. my friend has 24h and has not posted anything ugly. Would you be kind enough to remove the ban?

    — by gagy_dubai on Dec 22 2020


  • I need to delete my account the system is not allowing me

    — by Gwendolyn Hamilton on Dec 20 2020


  • Please unbanned me I did nothing wrong

    — by DivaBlessed65 on Dec 20 2020


  • Class A violation for nudity and other violations never occurred. I was fully dressed. I’m a full time single father with a yr old son. I blocked him from being in the camera and pointed at my shirt. That’s not nudity id 308222319 Hate_Every1_Vybz Michael Dodd

    — by Michael James Dodd on Dec 20 2020


  • I get scammed by a person on bigo whit money and more things

    He is now trying to find New victims this is the number that he is using
    +38349473770 he haves a lot of acounts

    — by Nesrin Leylek on Dec 19 2020


  • I got ban I wanna get back on app I’m sorry what I did bigo live I really want get back on bigo I’m sorry

    — by Pete on Dec 19 2020


  • I got ban on bigo live I’m sorry I want to get back on there I’m sorry bigo

    — by Pete on Dec 18 2020


  • I got ban on bigo live I’m trying get back on bigo I’m sorry bigo can I get back on app please

    — by Pete on Dec 18 2020


  • Why do I get banned for no reason? Like 4 times already and I had enough of it. Why? I have not done anything wrong. I want a reply asap

    — by ronald on Dec 17 2020


  • SAYA TERBANED TANPA DASAR KESALAHAN.

    — by Anton on Dec 17 2020


  • Dispute of charges

    — by Marc Ness on Dec 17 2020


  • Hello, I am contacting you to report a impersonation on bigo live . ID: 610009634

    — by Marvin on Dec 16 2020


  • Dec 15th 11:18 am
    Some one tries to mess up my report by cutting in and submitting my report because I'm not typing the submit command. This issue has happened many times since the last report. Let get back to the issue of learning/reporting the viewer personal information . At this moment, the issue becomes more severe than before. I have entered five broadcasts and all five broadcasters have done the report about me to operation. This shall be considered to investigate if the broadcasters were threaten somehow. As a viewer it's no longer an uncomfortable but scary moment. Should I report this case to the Sheriff Department in my area or should this operation requires a major fixing to make the business becomes cleanet.

    Cheers

    — by Tda on Dec 15 2020


  • Dec 15th at 11:15 a.m. (continued)
    the

    — by Tda on Dec 15 2020


  • Dec 15 at 10:50 a.m Central
    I think because my previous complaints have not been resolved the issue of reporting vj

    — by Tda on Dec 15 2020


  • A broadcaster was banned at about 1:50 am on Tuesday because she interacted with me friendly she has been banned. How could a business improve with that kinds of operations which are unrespect the customers and looking down its partner.

    — by Tda on Dec 15 2020


  • Right after I have submitted the report

    — by Tda on Dec 15 2020


  • Continued
    how does he look??? etc.I wonder if all of the viewers will be in this situations and it is one of the company policies. But it makes me really nervous and uncomfortable. If other viewers feel the same as I did the question then goes to bigo management. Moreover, the broadcaster seem to be forced to do the report because I noticed that if any broadcasters refused
    reporting them about me then she would be banned right away for some bias reasons. For example, one broadcaster has been dancing for 5 minutes without any violations but when she sat down to talk with the viewers in English she was banned right away. I wonder if a broadcaster can't speak their points of views. Off course, everyone knows that all communications shall be followed the contract agreements . I hope this issue should be resolved quickly if Bigo still has concerns about viewer. I wish that Bigo will grow larger, stronger and bring much more fun to the viewers.

    Cheers

    — by Tda on Dec 15 2020


  • Continued the previous report..them about my personal info such as"what is he doing. wearing ,

    — by Tda on Dec 15 2020


  • Following the previous complaints about the operations of Bigo, I still have been harrassed but in different ways. Every time I joined a broadcast the operators demanded the broadcasters report th

    — by Tda on Dec 15 2020


  • Did i win the contest

    — by Samuel pelham on Dec 15 2020


  • I need to recover my account

    — by Debra Ellis on Dec 14 2020


  • Hello team Bigo, i was withdraw 100$ from bigo in my payoneer bank account, at 06/12/2020 but till payment not received in my account. Please tell me the problem, And fix this issue. 
    Application Time : 2020-12-06  22:14
    Order Number: 6000vb46fi7587602202012
    My Bigo Id: 400796703
    Please Replay, fix this problem. waiting for reply.

    — by saniya ali on Dec 14 2020


  • Hi. My name is Dimitri and I run the YouTube channel dkdynamite. I recently came across your service and was wondering if there was a possibility we can do a sponsored deal. We could potentially agree upon a contract and have me stream for a number of hours on BIGO to bring a new call of duty gaming audience to your platform! If you have any questions feel free to respond via email or my phone number at 773-951-8255

    — by Dimitri Karambinis on Dec 13 2020


  • Continued
    following the previous complaint that I was kicked out twice from one broadcaster at 20;43: and 20:46 Dec 9 w/o any reason because I haven't gotten a chance to say anything. It seems that the broadcaster has been forced to do it.

    — by Tda on Dec 11 2020


  • I have been kicked out of twice today at local time are 20:43 and 20:46 am Dec 9 by a broad caster without any reason because I was kicked out before I can say any words. My account is still active and my activities potentially put me in a high fame list. I have been muted but looked at the broadcaster I thought she h

    — by Tda on Dec 11 2020


  • Still waiting for the response?

    — by Joseph Friday on Dec 11 2020


  • My account someone went in and drain all my diamonds

    — by Vu nguyen on Dec 10 2020


  • J'espère avoir une réponse positive pour récupérer mon ancien bigo live dans lé numéro ID266093817..lev22 mots de passe et

    — by Sami on Dec 10 2020


  • I would like to recover my bigo live account, I was banned so that I did nothing wrong

    — by Ruby on Dec 10 2020


  • I want to be a host. Can you get me there?

    — by Treasure on Dec 09 2020


  • Hello BIGO,

    I kept asking about my host pay because I never received my payment from BIGO. However, on 12/6/2020 at 20:43pm, it shows that I received my host pay for the month of November from BIGO in the amount of 168,000 ($800). However, at 2:50am, my activity shows that I sent out 35,000 (4x) and 3,500 (8x) to someone (see screen shot attached).

    I was asleep at this time and did not send gifts to anyone. Please tell me what BIGO ID: “received” these gifts because I did not send it to anyone and I need my check; it’s Christmas time and I have to buy gifts for my children.
    Bigo Id:BlossomWorld
    Thanks again

    — by Kanisha Kendrick on Dec 09 2020


  • Récupérer mon bigo live dans le numéro ID266093817

    — by Sami on Dec 08 2020


  • I click on someone live watch movie i make mistakes by hit button on my phone warn pop up in said I was ban and I want to no why I was ban I didn't do anything to be banned I work hard on my page. In put a lot of money in it.

    — by Veronica Regina Nealy on Dec 08 2020


  • Why I banned I spend my time at bigo I spend money there

    — by Taher mohamamdi on Dec 06 2020


  • Everytime I try to send a gift it says my balance has been frozen . I paid online through the U.S payment so I’m confused on why it’s saying that. It also won’t let me refund my money back

    — by Treveon on Dec 06 2020


  • No longer have phone.number I signed up with need to change it

    — by Kristie Conley on Dec 05 2020


  • I no longer have the phone number I signed up with and need to change it

    — by Kristie Conley on Dec 05 2020


  • I am wanting to know if I can change agency

    — by Kristie Conley on Dec 05 2020


  • Je n'ai rien fait le Band est arrivé en hors ligne impossible de faire qq chose ki n'est pas bien avec ma famille et avec l'agence unique

    — by Asmae on Dec 05 2020


  • Hello I would like to know why was I banned from being live I don't see anything that I've did wrong and I would like to know why was I banned

    — by Michael Reaux on Dec 03 2020


  • Please unbanned me from going live I was only just sitting and singing I don’t understand

    — by Taylor Brown on Dec 03 2020


  • I had 150 svip in my account and I wanted to use them today .I would like to know what happened to them.why is my svip not showing up on my profile??

    — by Jaime flores on Dec 02 2020


  • I want to know how do I send videos in from a live to report a person.. the person does not deserve to be on app

    — by Felicia Franklin on Nov 30 2020


  • I need to figure it out why you banned my account with off camera 10 years class A pornographer 😭😭😭😭I need to see how is possible... you have to respond I spend money for this app and I need to understand please respond me as soon as you can please thanks

    — by Mahnoush Mohsenian on Nov 29 2020


  • my id 678821532: Sugar.. i have noticed that my profile picture has been used by many but one is actually saying he is me. Is There anything i can do , i have reported him via the app but to no avail. His id is 676415392 and recently updated his profile image to the same as mine.
    Please help.

    — by EDDIE W MIELES on Nov 29 2020


  • Bigo User: fendytheehost is sexually assaulting me.

    — by Denzel Depri on Nov 29 2020


  • Help

    — by Zepolia on Nov 28 2020


  • Bigo staff id number: 151857674 login - fb email id- [email protected] i have requested to bigo staff that I got my account banned in class A I have see my funny vedio in gallry by mistake then I got a message for banned by account in class A I have used bigo at last 3 years I am feeling very sorry. About that please give me kindly for give me one time give me one chance again to re _ join the bigo next time I will very careful used bigo please accept my request thanks you very much to bigo staff

    — by tiwari on Nov 28 2020


  • Bigo staff id number: 151857674
    login - fb email id- [email protected]
    i have requested to bigo staff that I got my account banned in class A I have see my funny vedio in gallry by mistake then I got a message for banned by account in class A I have used bigo at last 3 years I am feeling very sorry. About that please give me kindly for give me one time give me one chance again to re _ join the bigo next time I will very careful used bigo please accept my request thanks you very much to bigo staff please please please i missing my friends

    — by tiwari on Nov 28 2020


  • I cannot post on my page or comment it’s saying I can’t and I want to be able to post since I haven’t crossed the guidelines. Please fix it ASAP.

    — by Kyla Demas on Nov 26 2020


  • Aide moi à récupérer mon compte bigo s.v..b

    — by Sami on Nov 26 2020


  • An attempted withdraw of $5 from my account just happened from your company that I didnt authorize.

    — by Milton Jones on Nov 23 2020


  • I have banned without any reason from bigo i lost lot money for this application and in the last my account is banned this is my id yamayamayama help me

    — by Yakoub Seghir on Nov 22 2020


  • Hi, I am sending this message to inform you that I have been sexually assaulted and harassed by Bigo Live user fendytheehost please ban this account immediately because so many horrific things has happened to me.

    — by Denzel Depri on Nov 21 2020


  • You have charged me with 88,56 € via Paypal.
    Reference Number 20319212841267806. But I can't remmember having ordered
    anything. Please tell me what kind of product is concerned.

    — by Claus Klevenz on Nov 21 2020


  • My BIGO baned I don’t what happens

    — by Jan on Nov 19 2020


  • Hello

    I would like to know if it is possible for me to transfer my payoneer funds back to my bigo account, i am having many problems with payoneer at the moment and i would rather use my money on bigo instead.

    I was told in order for payoneer to reverse the money back to bigo i will need permission could you please provide permission for me to do this then?

    — by Ismaeel on Nov 18 2020


  • My post like pictures and videos are being deleted immediately. There's nothing illegal nor sexual about my pictures or videos. There are other women on the site who are showing their bare bottoms and their breasts but my pictures and videos are being deleted. What is the problem because my pictures and videos are age appropriate but yet they are being deleted.

    — by Shanika Keiffer on Nov 18 2020


  • Unbanned

    — by Zepolia on Nov 17 2020







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