Contact Nova Play Customer Service

Why chat with our AI Nova Play Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Nova Play.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. They play and the timer for skip freezes after that there is infinite loading.I won't waste your time - it's just terrible.

2. It so loud, that it wkes the neighbours kids.On Android 4.4.2 does not recognise network connection.

3. Why? * Every time you press "right" it crashes.

4. * The advertisments are like 3 TIMES louder than the actual content.

5. The most certain thing are the ads.

6. The app is awful.

1. Fix Nova Play Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Nova Play: Restarting the app will resolve most errors.
2. Update the Nova Play App. Here is how:
   1. On Android goto PlayStore » Search for "Nova Play" » Open Nova Play » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nova Play » click "UPDATE".
3. Clear Nova Play app cache: Clearing cached data will force your app to retrieve the latest data directly from Nova Play servers.
   1. On Android, goto Settings » Apps » Select "Nova Play" » click Storage » click "Clear Cache".
4. Check Nova Play app permissions. If any of these permissions required to use your device's features are disenabled, Nova Play might not work.
5. Uninstall and reinstall Nova Play. If nothing else has worked, completely uninstall Nova Play then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Nova Play not working

2. Fix Nova Play Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Nova Play be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Nova Play not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Nova Play may not be able to connect to the Internet when running in the background.