Contact Yandex Disk Customer Service

Why should I report an Issue with Yandex Disk—file cloud storage?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Yandex Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Wouldn't you know, Yandex.disc is the one cloud storage app that is actually Synced in real time, and thusfar, None of my photos have gone missing as often happens in other apps.

2. To add, Yandex Disk its an amazing app where by you can upload and save all kind of files such as Videos, Audio music, Documents, photos and many more...it has an auto upload files option.

3. Yandex App can also be protected by creating your own PIN so that no one can interrupt with your saved files.. ❤️❤️Works great ,I woud love to use the business version for my business, since Microsoft ondrive is very frustrating .

4. Easy photo sharing options etc... Hope you will add these features.Works fine and its really really good in such of saving and storing files.

5. I proudly pay my $2 per month for 100gb of storage.I like it a lot better than Dropbox but I wish it was easier to organize the pictures & files better.

6. Since the storage is now full, I would like to subscribe for a premium plan to get it expanded, which turned out impossible due to an unknown error with transaction on Google play.

7. Keep the innovations and improvements coming! It will really be great if you could expand the photo editing features of the app.

8. Unquestionably the coolest cloud photo storage!!Amazing cloud storage.

9. I would like to keep it but no one is willing to help.I have stored my photos on this cloud for about four years.

10. I think they are getting poor and can't afford unlimited photo storage now, while useless big banner ads are still there.

11. A map to show where the photos were taken, or a heat map to know all the photos location at a glance ( like Google photos tbh) 2.

1. Fix Yandex Disk Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Yandex Disk: Restarting the app will resolve most errors.
2. Update the Yandex Disk App. Here is how:
   1. On Android goto PlayStore » Search for "Yandex Disk" » Open Yandex Disk—file cloud storage » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yandex Disk » click "UPDATE".
3. Clear Yandex Disk—file cloud storage app cache: Clearing cached data will force your app to retrieve the latest data directly from Yandex Disk servers.
   1. On Android, goto Settings » Apps » Select "Yandex Disk—file cloud storage" » click Storage » click "Clear Cache".
4. Check Yandex Disk app permissions. If any of these permissions required to use your device's features are disenabled, Yandex Disk might not work.
5. Uninstall and reinstall Yandex Disk. If nothing else has worked, completely uninstall Yandex Disk then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Yandex Disk not working

2. Fix Yandex Disk Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Yandex Disk be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Yandex Disk not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Yandex Disk may not be able to connect to the Internet when running in the background.