Contact Secret Customer Service

Why should I report an Issue with Secret - Dating Nearby Casual?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of New Technologies LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I mean that literally, even bringing up the settings to delete my profile before I uninstalled the app was slowed down and hindered because I had to wait for an ad to finish.Terrible. Constant stream of chat notifications, but they're all offline bot accounts that work with a limited number of greetings, some of which are just emojis or ")))".

2. people send you messages that live way too far and then you can't even answer back unless you give them your credit card for the "VIP" lmfao!!! 😂 and to make matters worse ads pop up SO much that you can't see the next person without going through..you guessed it...ANOTHER 2 annoying ads.

3. Nearest "meet up" person is several states away, but there are profiles as close as 5km away -- and there is NO profile information for anyone, just generic info (age/location/etc) that could be generated for fake accounts.

4. Locations are listed as "town, country" so no way to know what state they're in beyond an educated guess.You must pay to not talk to fake profiles well beyond hundreds of kilometers away.

5. The week I spent giving it a try, not a single real conversation came from it just a lot of notifications that turn out to be bots.

6. I assume either two people have to both like each other in order to chat or both users have to have a vip account.

7. I live one of the fastest growing states in America but somehow the closest user to me is in a neighboring state.

8. Its Only showing me the profiles from Australia and Russia and on the east and west US coast areas.

9. I absolutly hate it and some people you can't talk to unless you subscribeDon't waste your time.

10. Even after paying, there's no option to filter out the profiles that are too far away.

11. Also, it's funny how as soon as your subscription runs out, you get bombarded with messages and likes.

1. Fix Secret Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Secret: Restarting the app will resolve most errors.
2. Update the Secret App. Here is how:
   1. On Android goto PlayStore » Search for "Secret" » Open Secret - Dating Nearby Casual » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Secret » click "UPDATE".
3. Clear Secret - Dating Nearby Casual app cache: Clearing cached data will force your app to retrieve the latest data directly from Secret servers.
   1. On Android, goto Settings » Apps » Select "Secret - Dating Nearby Casual" » click Storage » click "Clear Cache".
4. Check Secret app permissions. If any of these permissions required to use your device's features are disenabled, Secret might not work.
5. Uninstall and reinstall Secret. If nothing else has worked, completely uninstall Secret then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Secret not working

2. Fix Secret Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Secret be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Secret not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Secret may not be able to connect to the Internet when running in the background.