Published by MTS PJSC on Mar 6, 2024

Report an issue with KION.
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Why should I report an Issue with KION – фильмы, сериалы и тв?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MTS PJSC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact KION – фильмы, сериалы и тв image 1 contact KION – фильмы, сериалы и тв image 2

KION Customer Insights

1. Nice apps .this apps we are look every entertainment.худшая платформа для просмотра сериалов и фильмов, она не содержит субтитров, не идет ни в какое сравнение с Netflix, Amazon, Disney или HBO Worst App to watch Series and movies, does not even include Captions, nothing compared to the Other Streaming PlatformsVery good app for MTS clients.

2. The app might be good, but couldn't try it out.App requires to have phone number starting with +7.

3. A lot of films, prices are lower than in HW video, for example.Unavailable outside of Russia.

4. App shouldn't be available in German Playstore then.How much it cost.

Steps to Troubleshoot & Fix KION Issues

1. Fix KION Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KION: Restarting the app will resolve most errors.
  2. Update the KION App. Here is how:
    1. On Android goto PlayStore » Search for "KION" » Open KION – фильмы, сериалы и тв » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KION » click "UPDATE".
  3. Clear KION – фильмы, сериалы и тв app cache: Clearing cached data will force your app to retrieve the latest data directly from KION servers.
    1. On Android, goto Settings » Apps » Select "KION – фильмы, сериалы и тв" » click Storage » click "Clear Cache".
  4. Check KION app permissions. If any of these permissions required to use your device's features are disenabled, KION might not work.
  5. Uninstall and reinstall KION. If nothing else has worked, completely uninstall KION then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KION not working


2. Fix KION Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KION be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KION not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KION may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • здраствуйте, прошу вас до срочно отключить подписку мтс премиум

    — by Антон Худяев 4 weeks ago

  • прошу вас срочно удалить мой аккаунт, так как на нём невозможно отключить подписку мтс премиум.

    — by Антон Худяев 4 weeks ago

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