Published by IFKSC

contact DonatePay Chat with our AI-based DonatePay Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with DonatePay?



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Why chat with our AI DonatePay Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of DonatePay.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. App is awesome but .. audio output problem.. in stream there is bad quality of audio .. like audio cut and playThe only thing i complaint is that add a feature to record mic an internal audio simultaneouslyA handy app to enhance global marketing.I am giving 5 star because app is oggd or exclint but one problem of log ini rating this apps 4 bcz game lag and improve this donatepay applicationGood app I love itI want chat box on the screen pleaseIt did that againЧат не отображается.

Steps to Troubleshoot & Fix DonatePay Issues

1. Fix DonatePay Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DonatePay: Restarting the app will resolve most errors.
  2. Update the DonatePay App. Here is how:
    1. On Android goto PlayStore » Search for "DonatePay" » Open DonatePay » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DonatePay » click "UPDATE".
  3. Clear DonatePay app cache: Clearing cached data will force your app to retrieve the latest data directly from DonatePay servers.
    1. On Android, goto Settings » Apps » Select "DonatePay" » click Storage » click "Clear Cache".
  4. Check DonatePay app permissions. If any of these permissions required to use your device's features are disenabled, DonatePay might not work.
  5. Uninstall and reinstall DonatePay. If nothing else has worked, completely uninstall DonatePay then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DonatePay not working


2. Fix DonatePay Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DonatePay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DonatePay not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DonatePay may not be able to connect to the Internet when running in the background.

Reported Issues

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