Contact DonatePay Customer Service

Why should I report an Issue with DonatePay?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of IFKSC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Share your mobile game experience with the live streaming platforms like ShowStreams, Mixer, YouTube or Twitch.

2. Add in a few taps in your smartphone the most popular streamer widgets made by DonatePay. ru!

1. App is awesome but .. audio output problem.. in stream there is bad quality of audio .. like audio cut and playThe only thing i complaint is that add a feature to record mic an internal audio simultaneouslyA handy app to enhance global marketing.I am giving 5 star because app is oggd or exclint but one problem of log ini rating this apps 4 bcz game lag and improve this donatepay applicationGood app I love itI want chat box on the screen pleaseIt did that againЧат не отображается.

1. Fix DonatePay Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DonatePay: Restarting the app will resolve most errors.
2. Update the DonatePay App. Here is how:
   1. On Android goto PlayStore » Search for "DonatePay" » Open DonatePay » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DonatePay » click "UPDATE".
3. Clear DonatePay app cache: Clearing cached data will force your app to retrieve the latest data directly from DonatePay servers.
   1. On Android, goto Settings » Apps » Select "DonatePay" » click Storage » click "Clear Cache".
4. Check DonatePay app permissions. If any of these permissions required to use your device's features are disenabled, DonatePay might not work.
5. Uninstall and reinstall DonatePay. If nothing else has worked, completely uninstall DonatePay then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DonatePay not working

2. Fix DonatePay Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DonatePay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DonatePay not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DonatePay may not be able to connect to the Internet when running in the background.