Published by Antena TV Group on Aug 20, 2024

Report an issue with AntenaPlay.ro.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with AntenaPlay.ro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Antena TV Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact AntenaPlay.ro image 1 contact AntenaPlay.ro image 2

AntenaPlay.ro Customer Insights

1. I'm using the app on my smart TV also on my Tab same problem on both of them.Worst app ever I already have a subscription and when I want to watch something is telling me to subscribe again ... are you trying to get the money twice?Disappointing experience.

2. Old episodes are available but do not load, sometimes impossible to navigate to the first episode of an older show.Awfull outdated and buggy app.

3. On the smart non android TV is working like an app from 2000.Worst app ever , keep freezing, and moving slowly.

4. I went ahead and cancelled the subscription and they charged me $19.99. Do not make a subscription on this app!Bad stream we can see almost nothing.Lokking we pay to see antena 1 and another program buy not always posible.still lots of bugs.

5. The constant need of restarts and the fact that it often "forgets" the episodes you are watching or the time where you stopped are some of the issues.

6. Constantly randomly pausing and if you pause it for some couple of minutes, the video is starting from the beginning.It costs too much compared to how bad it works.

7. But one thing which I can not understand is the constant loss of data when I am on 4G into an urban area without any sources of distortion.

8. It has a lot of things which needs to be imrpoved when you compare it to other TV series and movies apps.

9. Pitty for the good content Update: The user experience is getting from bad to worse.

10. I only made the account for one show and everytime I try to see it, an error pops.

11. app stops frequently in full screen modeThe app is not in shape for release.

Steps to Troubleshoot & Fix AntenaPlay.ro Issues

1. Fix AntenaPlay.ro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AntenaPlay.ro: Restarting the app will resolve most errors.
  2. Update the AntenaPlay.ro App. Here is how:
    1. On Android goto PlayStore » Search for "AntenaPlay.ro" » Open AntenaPlay.ro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AntenaPlay.ro » click "UPDATE".
  3. Clear AntenaPlay.ro app cache: Clearing cached data will force your app to retrieve the latest data directly from AntenaPlay.ro servers.
    1. On Android, goto Settings » Apps » Select "AntenaPlay.ro" » click Storage » click "Clear Cache".
  4. Check AntenaPlay.ro app permissions. If any of these permissions required to use your device's features are disenabled, AntenaPlay.ro might not work.
  5. Uninstall and reinstall AntenaPlay.ro. If nothing else has worked, completely uninstall AntenaPlay.ro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AntenaPlay.ro not working


2. Fix AntenaPlay.ro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AntenaPlay.ro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AntenaPlay.ro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AntenaPlay.ro may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please unscribe me from emails

    — by Igor 1 year ago

  • Subscription Cancellation Request - I am no able to see the subscription on my Apple ID, but a payment was requested from my account.

    — by Paula Bendea 1 year ago

  • Buna seara,
    Este o problema de conecate,am incercat de nenumarate ori si scrie ca este o problema de conexiune,internetul functioneaza bine,nu stiu care este problema,astazi pe zi a mers

    — by Elena Gosea 2 years ago

  • Mă numesc Boca Ioan nișa deconectat antena play și numai pot să-mi instalez am zice să-mi fac abonament dar eu am avut abonament pe număru 7066605516 origi și 0725511288 pe Vodafone și adresa de e-mail nu mai știu nici parola vă rog să mă ajutați

    — by Ioan Boca 2 years ago

  • De ce nu functioneaza Antena1 in Italia sunt abonata va multumesc

    — by Getica Buzduga 2 years ago

  • I don't understand whay you can.t take the money from my account for the mountly subscriptions.

    — by Ion Marian Marin 2 years ago

  • Buna ziua.
    Primesc tin sa mentionez faptul ca mi se iau banii pentru antena play de doua ori si nu inteleg de ce .
    Cum se poate rezolva aceasta problema?

    — by Madalina Radu 3 years ago

  • Am incercat sa imi recuperez parola dar nu se poate conecta la server.

    — by Emilia Bretan 3 years ago

  • I am paying for the app and is not working properly, for example today didn't work half of the day, can you please tell me what is happening?

    — by Ana Maria Gherasim 3 years ago

  • Buna ziua, Am probleme cu aplicația de 2 zile , ce se întâmplă? Ma poate ajuta cineva va rog

    — by Madalina Suliuc 3 years ago