Published by Procreateam

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Why should I report an Issue with Procreate Pro Paint?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Procreateam to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Procreate Pro Paint Customer Insights

1. It also has an ad at the bottom that almost makes the app unusable because it covers the buttons halfway.This app is pointless! I have tried this app and all the free apps associated with it, but you can't even draw! All of these apps are the same; it just gives you tips on how to use the app, which is irrelevant to me seen as I can't get onto the app to draw! This was a huge disappointment/let down for me seen as all of my friends recommend it.

2. you cant even draw or do anything in the app, it just takes you to a screen with 3 options- privacy policy, run, and start- and then it leads you to another screen, with four other options, and either of the ones your press on, it takes you to some page with a bunch of paragraphs, so overall the app is not of any use, and a waste of time :)When I first opened the app, it looked rather unprofessional, like a kids game.

3. I'm looking for your success with this app in the future :DThis is absolute bull!! I Downloaded this to be able to draw! It just gave tips!! Also a bug that kept happening was whenever I clicked procreate pocket it froze so I ended up closing the app just to be able to not be stuck on the same page.

4. But legit tho dont get it..This app is really really bad si many people think that you can draw on it, it just give you some tips and thats all, there are so many ads on it as well right after i pressed play there was an ad when i tried to exit out there was another ad.Completely Horrible! I hate this app! If I could give this app zero stars, I would.

5. I try to press a few other buttons, but there's an ad every single time.Ok this app is actually very bad, on the old one at least it had tips in the name, they are misleading people thinking that you can draw on it.

6. DO NOT GET THIS APP.Pointless. I downloaded it thinking I would be able to draw and it would be a free version of procreate.

7. I opened up the app and an ad automatically popped up, I thought nothing of it cause most apps do that but I pressed "Build gallery" and another ad popped up once again, then when i finally got into it it was just tips, all of the buttons were tips, they didnt give a warning.

8. Thanks for wasting my time...🤦🏻Won't let me even open the app and when I once get into the app and click one of the menu it would suddenly freeze, I honestly would rate this app 0 stars if it was possible If you are a starter on being an artist or so, I recommend ibis paint X If you could fix this bug, I would rate this app a better one.

9. Obviously I knew that it wouldn't be as good but you cant even draw it is just there for tips.

10. I didn't think to read the reviews, because the apps cover looked so clean, and professional.

11. if i could rate this 0 stars, i honestly would because the app is pointless, this goes for all the apps assoiated with this one.

Steps to Troubleshoot & Fix Procreate Pro Paint Issues

1. Fix Procreate Pro Paint Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Procreate Pro Paint: Restarting the app will resolve most errors.
  2. Update the Procreate Pro Paint App. Here is how:
    1. On Android goto PlayStore » Search for "Procreate Pro Paint" » Open Procreate Pro Paint » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Procreate Pro Paint » click "UPDATE".
  3. Clear Procreate Pro Paint app cache: Clearing cached data will force your app to retrieve the latest data directly from Procreate Pro Paint servers.
    1. On Android, goto Settings » Apps » Select "Procreate Pro Paint" » click Storage » click "Clear Cache".
  4. Check Procreate Pro Paint app permissions. If any of these permissions required to use your device's features are disenabled, Procreate Pro Paint might not work.
  5. Uninstall and reinstall Procreate Pro Paint. If nothing else has worked, completely uninstall Procreate Pro Paint then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Procreate Pro Paint not working


2. Fix Procreate Pro Paint Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Procreate Pro Paint be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Procreate Pro Paint not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Procreate Pro Paint may not be able to connect to the Internet when running in the background.

Reported Issues