Published by StudioMst

Report an issue with ProcreateTips.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with ProcreateTips?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of StudioMst to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

ProcreateTips Customer Insights

Steps to Troubleshoot & Fix ProcreateTips Issues

1. Fix ProcreateTips Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ProcreateTips: Restarting the app will resolve most errors.
  2. Update the ProcreateTips App. Here is how:
    1. On Android goto PlayStore » Search for "ProcreateTips" » Open ProcreateTips » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ProcreateTips » click "UPDATE".
  3. Clear ProcreateTips app cache: Clearing cached data will force your app to retrieve the latest data directly from ProcreateTips servers.
    1. On Android, goto Settings » Apps » Select "ProcreateTips" » click Storage » click "Clear Cache".
  4. Check ProcreateTips app permissions. If any of these permissions required to use your device's features are disenabled, ProcreateTips might not work.
  5. Uninstall and reinstall ProcreateTips. If nothing else has worked, completely uninstall ProcreateTips then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ProcreateTips not working


2. Fix ProcreateTips Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ProcreateTips be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ProcreateTips not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ProcreateTips may not be able to connect to the Internet when running in the background.

Reported Issues