Contact Zong GCSS BI Dashboard Customer Service

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5. Kindly guide.

1. Fix Zong GCSS BI Dashboard Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Zong GCSS BI Dashboard: Restarting the app will resolve most errors.
2. Update the Zong GCSS BI Dashboard App. Here is how:
   1. On Android goto PlayStore » Search for "Zong GCSS BI Dashboard" » Open Zong GCSS BI Dashboard » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zong GCSS BI Dashboard » click "UPDATE".
3. Clear Zong GCSS BI Dashboard app cache: Clearing cached data will force your app to retrieve the latest data directly from Zong GCSS BI Dashboard servers.
   1. On Android, goto Settings » Apps » Select "Zong GCSS BI Dashboard" » click Storage » click "Clear Cache".
4. Check Zong GCSS BI Dashboard app permissions. If any of these permissions required to use your device's features are disenabled, Zong GCSS BI Dashboard might not work.
5. Uninstall and reinstall Zong GCSS BI Dashboard. If nothing else has worked, completely uninstall Zong GCSS BI Dashboard then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Zong GCSS BI Dashboard not working

2. Fix Zong GCSS BI Dashboard Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Zong GCSS BI Dashboard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Zong GCSS BI Dashboard not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Zong GCSS BI Dashboard may not be able to connect to the Internet when running in the background.