Published by SuperColor Team on Jul 15, 2024

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Why should I report an Issue with Super Color® - Paint by Number?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SuperColor Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Super Color Customer Insights

1. Buying cost is high.It's not as fun or soothing as natural coloring but I like to see the pictures come to life with color and that there's multiple shades, hues, and colors in one number on these paintings.

2. Also, the cost for premiujm pictures and "unlimited" assists is ridiculous! I don't have to pay anything with Happy Color.Best vibrant color of any coloring app I've seen, and I've seen a lot of them, with Happy Color a close 2nd.

3. Love it.Overall I like the pictures and colors but I feel like there doesn't need to be a premium option I think all of the pictures should be available to color.

4. Very cute pictures though!Great app for the most part, however... Lately when I color the mandalas, the color chart is all the way at the bottom of the screen and covered with ads! No matter how I maneuver the screen it is still covered.

5. I want to be able to see what colors I am using because sometimes I prefer to do all the shades of one particular color one after the other.

6. Half the pain (and most of the time) goes to scrolling the color bar back and forth to change colors so I can fill things in just how I want.

7. I am also having issues with hiding the pictures that I have colored I have to keep going into settings to do it because it will hide it but when I do new pictures I have to go into settings again because it will show the new ones and not hide them I think it's fine when you close the app and get back on it.

8. I feel like the design pictures in some other coloring apps are way better.

9. The good thing about this app is that there are different images to color.

10. Otherwise the images are vibrant and clear.First the pros: finally an app that makes animals and people's hair in real colors.

11. I did all the ones that I was interested in that I could access, so I've uninstalled it.The images have more depth and shadowing effects but I'm not about to pay $70 A YEAR in order to open up the premium images.

Steps to Troubleshoot & Fix Super Color Issues

1. Fix Super Color Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Super Color: Restarting the app will resolve most errors.
  2. Update the Super Color App. Here is how:
    1. On Android goto PlayStore » Search for "Super Color" » Open Super Color® - Paint by Number » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Super Color » click "UPDATE".
  3. Clear Super Color® - Paint by Number app cache: Clearing cached data will force your app to retrieve the latest data directly from Super Color servers.
    1. On Android, goto Settings » Apps » Select "Super Color® - Paint by Number" » click Storage » click "Clear Cache".
  4. Check Super Color app permissions. If any of these permissions required to use your device's features are disenabled, Super Color might not work.
  5. Uninstall and reinstall Super Color. If nothing else has worked, completely uninstall Super Color then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Super Color not working


2. Fix Super Color Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Super Color be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Super Color not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Super Color may not be able to connect to the Internet when running in the background.

Reported Issues