Published by PBS KIDS on Mar 12, 2024

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Why should I report an Issue with PBS KIDS Games?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PBS KIDS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About PBS KIDS Games

1. The PBS KIDS Games app makes learning fun and safe with educational games for kids featuring favorites like Daniel Tiger, Wild Kratts, Lyla in the Loop, and more!

2. Play fun educational games and join your kids on a learning adventure alongside their favorite PBS KIDS characters with the PBS KIDS Games app!

3. PBS KIDS Games is a key part of PBS KIDS’ commitment to making a positive impact on the lives of children through curriculum-based media—wherever kids are.

4. PBS KIDS, the number one educational media brand for kids, offers all children the opportunity to explore new ideas and new worlds through television, digital platforms, and community-based programs.

5. Download fun games for kids and play from the safety of your home or anywhere to keep the fun going offline.

6. Across all media platforms, PBS KIDS is committed to creating a safe and secure environment for children and families and being transparent about what information is collected from users.

7. Play and learn with PBS KIDS in English and Spanish with favorites like Alma, Rosie, and more.

8. More free PBS KIDS games are also available online at pbskids. org/games.

9. Your child can play and learn with 250+ free educational games designed just for them!

10. You can support PBS KIDS by downloading other PBS KIDS apps in the Google Play Store.

11. Start your child’s learning adventure today! * Play new games with accessibility features to enhance the fun!

PBS KIDS Games Customer Insights

1. If there were an option to only show games for a certain age or just to allow parents to only select a few games to show on the main screen at a time then it would be perfect!My 6 year old loves soany of these games! She had an interesting feature request that I agree would be fantastic: In the Pinkalicious game, there is storybook maker.

2. (Because not all the games are always available.)There are some great games in here, but the sheer amount of games and the fact that there is no ability to sort by age or only allow certain games makes the app really frustrating for my 3 year old.

3. The app is great overall but you can't cancel pending downloads, so when my kids try to download 50 games at once, and they really only want the latest choice, there's no way to stop or prioritize the others.

4. It was great before, lots of really fun and educational games for kids to play with their favorite characters, but all of that is lost as long as the app doesn't work.

5. I have an LG V30, which has an audio chip for Hi-Fi Quad DAC.The games should have settings so younger children can not access the advanced games.

6. Severely broken app.My daughter absolutely loves PBS games! But the app seems to have a consistent problem with sound.

7. There should be some sort of queue parents can access to stop specific downloads, or we should be able to click a game once more to display options.This is a good app and it's used a lot by our five year old.

8. Fix it and I will give you 5 because my kids love the games.App hasn't worked at all for months.

9. The sound seems to stop working on the games.

10. It's still a good app for kids, but you might have to have some rules governing when it can/can't be used and make absolutely certain it's been completely closed out when your child is done or you can kiss your monthly data goodbye.My daughter likes this app.

11. She keeps opening games that are too difficult for her age and then getting mad that she can't figure out how to play them.

Steps to Troubleshoot & Fix PBS KIDS Games Issues

1. Fix PBS KIDS Games Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PBS KIDS Games: Restarting the app will resolve most errors.
  2. Update the PBS KIDS Games App. Here is how:
    1. On Android goto PlayStore » Search for "PBS KIDS Games" » Open PBS KIDS Games » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PBS KIDS Games » click "UPDATE".
  3. Clear PBS KIDS Games app cache: Clearing cached data will force your app to retrieve the latest data directly from PBS KIDS Games servers.
    1. On Android, goto Settings » Apps » Select "PBS KIDS Games" » click Storage » click "Clear Cache".
  4. Check PBS KIDS Games app permissions. If any of these permissions required to use your device's features are disenabled, PBS KIDS Games might not work.
  5. Uninstall and reinstall PBS KIDS Games. If nothing else has worked, completely uninstall PBS KIDS Games then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PBS KIDS Games not working


2. Fix PBS KIDS Games Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PBS KIDS Games be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PBS KIDS Games not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PBS KIDS Games may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • that is a baby game haa

    — by Nn Griggs 2 years ago

  • The Odd Squad, Down the Tubes game works when you play a level once. When you move to the next level it does not allow you to swipe anything. Also, under parental page. It asked you do drag a number inside a certain to confirm Im an adult. You can drag the character to the shape and it doesn't acknowledge.

    — by Sheri Robertson 2 years ago