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Why should I report an Issue with Find my kids: live GPS tracker?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of GEO TRACK TECHNOLOGIES INC to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Find my kids Customer Insights
1. Time and money wastedApp, is the worse, I paid for the app thinking it will be better than the free version, I believe it's worse, it keeps shutting off my notifications, could never find my child when needed, turn on sound? Is this a joke sound/voice command that takes forever to load or doesn't load at all.
2. Paid for a subscription (1 yr) and 3 months I got a banner across the screen saying to "active my subscription" when you click on it it want to charge me is whole new fee that's even more than the one I paid 3 months ago.
3. I strongly believe it should be unlimited time with the subscription you purchase! You don't even offer any minutes with the purchase of any of the subscription plans.
4. Update: Subscribed in August 2022, over time, I've had different issues, 9 months later, dropped 5 stars to 1.
5. I also don't see the option of listening in to surroundings or application control as stated either.Seems alright for an app, although I think it's kind of a gimmick with paying for the extra services, but then making you pay for minutes to hear the surroundings.
6. I pay monthly for the subscription version and the tracking was great.
7. Great! I click the link and get an error verifying my email and to contact support through chat.
8. Specifically, the ability to activate the phone's microphone, along with the ability to both listen and record the audio of it's surroundings.
9. Don't bother with the paid subscription it's worthless.
10. I paid for a year subscription and can't get a refund.
11. Purchasing the license, plus a monthly subscription is required.
Steps to Troubleshoot & Fix Find my kids Issues
1. Fix Find my kids Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Find my kids: Restarting the app will resolve most errors.
- Update the Find my kids App. Here is how:
- On Android goto PlayStore » Search for "Find my kids" » Open Find my kids: live GPS tracker » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Find my kids » click "UPDATE".
- Clear Find my kids: live GPS tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Find my kids servers.
- On Android, goto Settings » Apps » Select "Find my kids: live GPS tracker" » click Storage » click "Clear Cache".
- Check Find my kids app permissions. If any of these permissions required to use your device's features are disenabled, Find my kids might not work.
- Uninstall and reinstall Find my kids. If nothing else has worked, completely uninstall Find my kids then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Find my kids not working
2. Fix Find my kids Server issues & Internet Connection
- Check network connection: An unstable Internet will make Find my kids be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Find my kids not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Find my kids may not be able to connect to the Internet when running in the background.
Reported Issues
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Why is my app not connecting to internet. It is showing not connected.
— by Lei 9 months ago -
Hi. i have installed Find my kids on my iphone and Pingo on childs phone. Everything works, but i do not see application statistics in my phone so i can not check how much time spend my child on which application. Also i do not have the chance to block the apps during her school time.
— by Stanislav Hrebicek 10 months ago -
One of my children's app info is all in Spanish including places on the map. App is useless. Paying for a service that doesn't work efficiently.
— by Carole McLaughlin 11 months ago -
Hello my daughter has a GPS watch that fits the requirements of the find my kids app but there is a problem with registration, IMEI is releasing it as wrong even if it is correct, some are throwing out that there is a problem with the internet, and I was told to send pw,123456,ts# to the clock number, I sent
— by Sultonbek 11 months ago -
I paid I have subscription and suddly the location stop work
I check all and everything is all right scant understand why it's stop
I will be more them a happy to talk to support uman and not by boot— by Keren 11 months ago -
I want to unsubscribe from find my kids app
— by Laxman Singh 1 year ago -
I had subscriber for unlimited live recording just 13 days back now its not working from yesterday please help solve the problem
— by Priyadarshini K N 1 year ago -
I had subscriber for unlimited live recording just 13 days back now its not working from yesterday please help solve the problem
— by Priyadarshini K N 1 year ago -
Please sound around is not working I have updated payments on my subscriptions could u please get it working I ve had this app 2 yrs u could do better it the sound sroynd
— by Margie Casteel 1 year ago -
Please cancel and refund me the $59.90 that was charged to my account via PayPal. Please Call me at 415.572.8902 for any further questions. Thank you
— by Julissa Hernandez 1 year ago -
I cant delete the either account to the original one abs it cant hear signal the sound to let my child know
— by Jessica M Foiles 1 year ago -
I have installed the apps on my phone and my sons watch. When it prompts me to scan his watch, the camera on my phone won’t focus on the QR Code.
— by Chris Maybody 1 year ago -
I no longer have the option to access the microphone on my account and hear what is going on around my kiddo - why? I need to be able to hear as well.
— by jennifer delfosse 2 years ago -
Please cancel subscription I purchased yesterday in amt of $35. We could not get app to work. Does not track location
— by Scott Ellis 2 years ago -
I've accidently deleted my paid for app. I was trying to delete one of my childrens' old phone and the whole app dissapeared. I've added my other child's new phone and tried to delete old phone. Everything dissapeared
What do I do?— by Celina Hewitt 2 years ago -
Abonnement opzeggen na 1 betaald jaar
— by Renate Dijkema 2 years ago -
Email verifiëren lukt niet krijg wel een mail maar verifiëren wil niet , abonnement voor een jaar gekocht
— by Renate Dijkema 2 years ago -
Hi , I'm facing issue with the app on the new cell phone of my kids, which is the old one of my. I phone 6s.
Due to that change i cannot shares her position.
please support ..
many thanks— by biarre 2 years ago -
I downloaded the app to try just to try and it charged my act now my act is in the negative I deleted everything and cancelled the subscription I can’t have my act in the negative please I don’t want the app for a year it a good app and maybe I’ll get it when I have the money but I need my money back please I have the receipt and everything if you can just tell me how to send it please I’m not working right now I have a 7 year old things are really hard right now
— by Catherine Dowey 2 years ago -
I was supposed to have got refunded for the months of July, August 2020 and September 2020 and still no refund. My bank is getting involved because they were told you all was sending refund and my lawyer is getting in involved because of how long its taken for wrongfully charged refund 31.99×5 for yearly charge. Was charged 5 times in 3 months straight for a yearly charge. August and September was charged for monthly charge at 5.99x2. Any questions contact me at bonetown29067@redacted or 803-272-1460
— by Tanisha Boone 2 years ago -
Hi, I've subscribed for a year but don't seem to have all the functions like around sound or be able to set tasks etc like my friends do. Please can you look into this please also the kids are getting fed up with so many notifications being sent to their phones how do I stop this please
— by Christopher Benson 2 years ago -
Hi , need to cancel this subscription immediately . hit the phone by blind mistake while walking holding my phone which was unlocked . The app was open and obviously i hit the payment button by mistake . Please stop transaction , cancel the service subscription and reimburse. . My cell phone number to contact 215 436 4457
— by Omayma 2 years ago -
Bonjour l'application ne fonctionne pas du tout j'ai payer une application qui me donne des informations errones de plus ecouter l'environnement ne fonctionne pas . Je suis vraiment decu . Ca me dit que pas de connection quand mon fils est dehors et quand il rentre a la maison qu'il est sorti
— by Noura Ouadel 2 years ago -
I’m having trouble with removing my son inactive account which his no using since a while and I don’t know how to do it as app saying that his phone is not charged. I can’t unpaired it because it’s asking me to go to child phone but he don’t have it.
— by Dominik Rogalski 2 years ago -
Please cancel I have not use since I signed up did not work please it's been 3 months I have been. Trying to cancel my subscription. Please
— by Ivy Smith 2 years ago -
My recordings disappeared
— by Anastasia Shoemaker 2 years ago -
Please cancel my subscription and stop charging
— by Mariano Nasayao 2 years ago -
I'm no longer using this application
— by prakshitha nagaraj 3 years ago
