Published by Vozart Holding LTD

contact Safe Kids: My kid's location Chat with our AI-based Safe Kids Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Safe Kids?



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Why chat with our AI Safe Kids Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Safe Kids.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

Steps to Troubleshoot & Fix Safe Kids Issues

1. Fix Safe Kids Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Safe Kids: Restarting the app will resolve most errors.
  2. Update the Safe Kids App. Here is how:
    1. On Android goto PlayStore » Search for "Safe Kids" » Open Safe Kids: My kid's location » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Safe Kids » click "UPDATE".
  3. Clear Safe Kids: My kid's location app cache: Clearing cached data will force your app to retrieve the latest data directly from Safe Kids servers.
    1. On Android, goto Settings » Apps » Select "Safe Kids: My kid's location" » click Storage » click "Clear Cache".
  4. Check Safe Kids app permissions. If any of these permissions required to use your device's features are disenabled, Safe Kids might not work.
  5. Uninstall and reinstall Safe Kids. If nothing else has worked, completely uninstall Safe Kids then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Safe Kids not working


2. Fix Safe Kids Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Safe Kids be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Safe Kids not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Safe Kids may not be able to connect to the Internet when running in the background.

Reported Issues

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