Contact IITC-CE Customer Service

Why should I report an Issue with IITC-CE Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Exarh Team to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Since redacted is going away, I wanted to see if we can make a replacement home screen widget that has the septicycle and regional scoring like the one built into redacted.By far the best mapping tool for Ingress!!! Customizable and integrates with some 3rd party add ons and mapping layers.

2. Also, remember to turn of the "Fields" layer if you're in an area that gets covered in BAFs a lot.Love that you can actually use the draw tools on mobile....it's not perfect but it's doable.

3. 👍Why does it require separate login? Why can't it use my phone's Google account? Why do I have to give credentials to the app separately? And everytime I use the app? That kept me from using the app before and still.

4. It uses chrome one second and comes back to iitc.me. No mail nor password required.Excellent!!! The other map apps have crashed their API to Google.

5. I've read that you fixed the circle draw, kudos for that! Edit: somehow the iitc.me apk works, I never had to login on it.

6. I haven't found a way to find portal with it zoomed out to a few miles, which would be nice, but it's working great and updates in realtime.

7. There's recent weirdness with the zoom out and scroll, might just be my phone.This works very well.

8. I used another version IITC for a few years and this seems to flow a lot faster on my phone.

9. Lots of planning tools can be found on GitHub that make it superior to stock intel.

10. I wanted to email you because I was wondering about the code for regional scoring.

11. These new portals appear in Pokemon go but doesnot appear in this app.

1. Fix IITC-CE Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart IITC-CE: Restarting the app will resolve most errors.
2. Update the IITC-CE App. Here is how:
   1. On Android goto PlayStore » Search for "IITC-CE" » Open IITC-CE Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IITC-CE » click "UPDATE".
3. Clear IITC-CE Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from IITC-CE servers.
   1. On Android, goto Settings » Apps » Select "IITC-CE Mobile" » click Storage » click "Clear Cache".
4. Check IITC-CE app permissions. If any of these permissions required to use your device's features are disenabled, IITC-CE might not work.
5. Uninstall and reinstall IITC-CE. If nothing else has worked, completely uninstall IITC-CE then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing IITC-CE not working

2. Fix IITC-CE Server issues & Internet Connection

1. Check network connection: An unstable Internet will make IITC-CE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to IITC-CE not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, IITC-CE may not be able to connect to the Internet when running in the background.