Published by craigslist.org on Nov 12, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with craigslist?



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Why chat with our AI craigslist Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of craigslist.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. My biggest complaint is this: When someone emails me about something I've listed, I always click on the link to my posting to make sure I know which item they're interested in (I sell a lot of similar items.) Now when I click the link it launches to the apps navigation menu, not my listing.

2. Biggest issue is when I click on links through my email, it opens up older craigslist listings, not the current one I am attempting to look at.A simple site gets a simple app - I suppose that's fine.

3. The only way around this is to relaunch the app it or long press on the link and specifically choose to open in rhe browser.It seems that Craigslist like every other App/website wants to change over the years.

4. Photos can be easily displayed or uploaded, and changed or edited etc.... Overall a great tool for selling or buying!! Oh yes, it's free!Probably the best Craigslist app in terms of features.

5. I do very much prefer Craigslist to other apps like Offerup and others, so that's still good.Very easy to use.

6. Uninstalled, might reinstall if they push another update out to see if it's changed.I prefer using the website in a web browser.

7. Quirky, frustrating to navigate, and when you go to swipe left to see a picture of what you want to look at, the app instead takes you to the next listing instead many times.

8. Zero bells and whistles - not much are needed, but maybe things like reminders and warnings to renew a listing, asking if it's still available, etc.

9. It needs a dead space that's larger for scrolling while in an ad, and leave only the farthest edges for moving to next listing.

10. Even though I didn't sell my item on craigslist, I would still recommend it to anyone for whatever it is they'd like to sell.

11. I wait another 5 seconds, hit it again, then a few seconds later, all of the back button presses that I guess have queued up, fire off at once.

Steps to Troubleshoot & Fix craigslist Issues

1. Fix craigslist Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart craigslist: Restarting the app will resolve most errors.
  2. Update the craigslist App. Here is how:
    1. On Android goto PlayStore » Search for "craigslist" » Open craigslist » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for craigslist » click "UPDATE".
  3. Clear craigslist app cache: Clearing cached data will force your app to retrieve the latest data directly from craigslist servers.
    1. On Android, goto Settings » Apps » Select "craigslist" » click Storage » click "Clear Cache".
  4. Check craigslist app permissions. If any of these permissions required to use your device's features are disenabled, craigslist might not work.
  5. Uninstall and reinstall craigslist. If nothing else has worked, completely uninstall craigslist then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing craigslist not working


2. Fix craigslist Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make craigslist be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to craigslist not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, craigslist may not be able to connect to the Internet when running in the background.

Reported Issues

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