Contact Buffer Customer Service

Why should I report an Issue with Buffer: Social Media Scheduler?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Buffer, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. After a series a posts the app just stops working... I do not recommendBuffer gives the ability to schedule the same posts across multiple platforms while also giving the ability to tailor those posts to fit the style of that platform.

2. I find it amazing how lacking one important feature can take a product down from excellent to mediocre.Did the update and now it's messing up stating "whoops, something went wrong, try again" or it just takes forever to upload a picture and then it says it didn't load it.

3. Overall this is a helpful app, but there could be better and I definitely wouldn't pay for extra options, just yet.I downloaded this app with the intention of scheduling posts to Instagram.

4. However, when it came time for my scheduled posts, they all failed, negating the main reason for using this app.

5. But the free options are better on Buffer for scheduling.Decent product but easy to get overwhelmed with content if you skip a day or two.

6. Had to manually go into almost each platform and post posts that never went out.

7. I love the UI, the abilities and options (I wish there were Ko-Fi but that doesn't affect the rating), however, once or twice weekly something will fail to post.

8. It takes a minute for posts to "buffer" in queue.

9. The account selected a time zone based on my clients' location it seems, and at one point claimed I was in another continent altogether.

10. I don't know what they fixed though because my email to customer service about it got rejected saying that they will only accept emails from their paying subscribers and not the free version users.

11. If you're looking for a program to schedule your posts, this is it.

1. Fix Buffer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Buffer: Restarting the app will resolve most errors.
2. Update the Buffer App. Here is how:
   1. On Android goto PlayStore » Search for "Buffer" » Open Buffer: Social Media Scheduler » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Buffer » click "UPDATE".
3. Clear Buffer: Social Media Scheduler app cache: Clearing cached data will force your app to retrieve the latest data directly from Buffer servers.
   1. On Android, goto Settings » Apps » Select "Buffer: Social Media Scheduler" » click Storage » click "Clear Cache".
4. Check Buffer app permissions. If any of these permissions required to use your device's features are disenabled, Buffer might not work.
5. Uninstall and reinstall Buffer. If nothing else has worked, completely uninstall Buffer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Buffer not working

2. Fix Buffer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Buffer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Buffer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Buffer may not be able to connect to the Internet when running in the background.