Contact aWallet Password Manager Customer Service

Why should I report an Issue with aWallet Password Manager?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Synpet to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now I've completly lost access to hundreds of passwords I've stored over the past several years! Other recent reviews mention the same exact issue but replies from the developer seem to suggest they forgot their password... Well I'm 100% certain I didn't forget it! THE APP FAILED and until that is acknowledged and fixed this app cannot be relied upon!I loved this app until I changed my master password.

2. When I search for the name of the backup file it creates, there's no results, even when I use the option to show hidden files.Was my goto password manager, but ... The latest version of Android locks down access to the folder this program places the back up file in.

3. In the meantime, I may have to find another password solution.it's an amazing app to store sensitive info that is local to your phone.

4. I choose not to do the cloud version bc I don't want to store sensitive info elsewhere.

5. It would be nice if the program included a quarterly or semi-annual reminder feature.😊Great password backup app.

6. After phone update, suddenly my fingerprints and master password don't work.

7. You will need to pay for full access that way you can save a cryptic file with all your info and transfers it to another drive.

8. _____ Only one small complaint: I wish it would request my password/biometric info when it first opens (as every other app I have does) rather than requiring I tap on an option first.

9. This year I bought a new phone was was able to transfer all my passwords using the export feature.

10. So, you can back up your passwords, but you can't access that backup to copy it to another location for safe keeping.

11. password locker that is not connected to the cloud so it makes it less vulnerable to cyber attacks.

1. Fix aWallet Password Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart aWallet Password Manager: Restarting the app will resolve most errors.
2. Update the aWallet Password Manager App. Here is how:
   1. On Android goto PlayStore » Search for "aWallet Password Manager" » Open aWallet Password Manager » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for aWallet Password Manager » click "UPDATE".
3. Clear aWallet Password Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from aWallet Password Manager servers.
   1. On Android, goto Settings » Apps » Select "aWallet Password Manager" » click Storage » click "Clear Cache".
4. Check aWallet Password Manager app permissions. If any of these permissions required to use your device's features are disenabled, aWallet Password Manager might not work.
5. Uninstall and reinstall aWallet Password Manager. If nothing else has worked, completely uninstall aWallet Password Manager then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing aWallet Password Manager not working

2. Fix aWallet Password Manager Server issues & Internet Connection

1. Check network connection: An unstable Internet will make aWallet Password Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to aWallet Password Manager not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, aWallet Password Manager may not be able to connect to the Internet when running in the background.