Published by Vxt on Jul 12, 2024

Report an issue with VXT.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with VXT?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vxt to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact VXT image 1 contact VXT image 2

VXT Customer Insights

1. Great app!!this needs call-forwarding.. & not only does my service not "allow" that, but I wouldn't want it to anyways - I'm looking for smth like Visual Voicemail (a nifty app that ~doesn't need fwding, it just *automatically* accesses vmsgs) but that has a better UI ie a "dark mode" setting or customizable colors option, & the ability to see ~all relevant details (date, time, length & so on) in the main list etc - so will keep on searching for such!What a wonderful voicemail app this is! Tried 3 apps before this one and they didn't even work.

2. This does what I want it to do, leaves voicemail when my phone is switched off even translates it into a visual message and I can leave my own short personal greeting.

3. Have deleted the app as the old way of manually listening to messages seems to be the way to go.Does account creation before voicemail inbox call forwarding support verification, and doesn't support SMARTY for that.The concept is amazing.

4. The translation seems to be pretty poor which is a huge let down, but being able to just hit the button on the message to hear it play out, rather than calling voicemail and hear the " you have a message from zero two seven one one one... is reward enough for subscribing.

5. Only point for improvement is that empty voicemail appears as a 3 second long empty message, which it probably doesn't need to, but that's only minor.Great app... if it works.

6. Will give it a month and see if they can iron out some of the transcription issues.Because my current provider doesn't have a voicemail service I've been looking for an app that works here in Australia.

7. For a small fee, this genius of an app is definitely worth every cent!Finally found an app that does visual voicemail for Australia.

8. The transcribing managed to get 9/10 words correct when I received voicemail from people with strong accents too, which was easily enough to understand the message.

9. If you want to get rid of the vxt sponsor at the end of your recorded voicemail message you have to pay a small fee but it's worth it for the convenience.

10. I am hearing impaired and dont always pick up what the caller is saying when I listen to the voicemail.

11. I get 20+ voicemail a day and i grind my teeth at the thought of having to listen to them on the spark system.

Steps to Troubleshoot & Fix VXT Issues

1. Fix VXT Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VXT: Restarting the app will resolve most errors.
  2. Update the VXT App. Here is how:
    1. On Android goto PlayStore » Search for "VXT" » Open VXT » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VXT » click "UPDATE".
  3. Clear VXT app cache: Clearing cached data will force your app to retrieve the latest data directly from VXT servers.
    1. On Android, goto Settings » Apps » Select "VXT" » click Storage » click "Clear Cache".
  4. Check VXT app permissions. If any of these permissions required to use your device's features are disenabled, VXT might not work.
  5. Uninstall and reinstall VXT. If nothing else has worked, completely uninstall VXT then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VXT not working


2. Fix VXT Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VXT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VXT not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VXT may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • App is useless. Messages are not being transcibed correctly. Pleased delete my account ASAP

    — by Christine Campbell 2 years ago