Contact Yorck Kinogruppe Customer Service

Why should I report an Issue with Yorck Kinogruppe?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Yorck-Kino GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. All the details are there, including language, subtitles, times etc.Tried to buy a ticket didn't work, payed for an unlimited pass online, app won't recognize my membership and won't let me book tickets.Shuts down unexpectedly.

2. I think the checkout process should be heavily improved, but since there have been reviews like mine for literally years, it just seems that Yorck doesn't care.Every time I buy a ticket it tells me there's an error but the payment goes from my card.

3. Sometimes the checkout button stays greyed out even tho the tickets are selected, some other times they just disappear and you need to wait 10 minutes so they timeout, risking running out of seats.

4. further suggestions: 1 clearly demarcate b/w cinemas in different cities on the movie/ticket page 2 far too many reloads when i'm simply returning from a movie page -- caching? pls also return me to the place i left off at 3 add movie display for all films currently showing.

5. There is no English translation for the movie descriptions and even copying the description for translation isn't possibleThe only issue I have with this app is that the PayPal integration doesn't seem to work correctly.

6. having to select a specific day could mean i miss rarer showings.Buying tickets is botched on both website and app.

7. critical issues: buying tickets failed entirely (creditcard option was also down on the website tho), also several crashes.

8. Other than that it works fineThe app functions well in order to buy tickets and see what movies are in theatres.

9. A bit annoying to have to re-enter my phone number every time I book tickets.

10. Once it even charged me and the tickets weren't delivered (support solved it).

11. Has an error with visa too.Love this app, easy to use, nice design and very quick for all functions.

1. Fix Yorck Kinogruppe Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Yorck Kinogruppe: Restarting the app will resolve most errors.
2. Update the Yorck Kinogruppe App. Here is how:
   1. On Android goto PlayStore » Search for "Yorck Kinogruppe" » Open Yorck Kinogruppe » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yorck Kinogruppe » click "UPDATE".
3. Clear Yorck Kinogruppe app cache: Clearing cached data will force your app to retrieve the latest data directly from Yorck Kinogruppe servers.
   1. On Android, goto Settings » Apps » Select "Yorck Kinogruppe" » click Storage » click "Clear Cache".
4. Check Yorck Kinogruppe app permissions. If any of these permissions required to use your device's features are disenabled, Yorck Kinogruppe might not work.
5. Uninstall and reinstall Yorck Kinogruppe. If nothing else has worked, completely uninstall Yorck Kinogruppe then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Yorck Kinogruppe not working

2. Fix Yorck Kinogruppe Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Yorck Kinogruppe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Yorck Kinogruppe not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Yorck Kinogruppe may not be able to connect to the Internet when running in the background.